fix problems on UpLift [iphone]

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—— Run into issues on UpLift? Get help pending when official support gets back to you!

UpLift - Depression & Anxiety
Info:
company: UpLift Health Inc.
: http://www.uplift.app/contact_us
: www.uplift.app
Chat with our AI-based UpLift Support
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Compatibility issue

Lacks support for exposure therapy

Fix: Explore other apps or resources that specialize in exposure therapy. You can use UpLift for general support while seeking additional tools s... ⇲
 
Bugs issue

Responses disregard user answers

Fix: Check if there are settings in the app that allow you to customize your responses or feedback. Adjusting these settings may improve the rele... ⇲

UpLift functionality issues prevent usage

Fix: Ensure that your device's operating system is up to date, as compatibility issues can cause functionality problems. Go to Settings > General... ⇲
 
Screen issue

Blank screens

Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can clear temporary glitches that cause blank screens... ⇲
 
Network issue

Connection error messages

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If necessary, toggle Airplane mode on an... ⇲
 
UI issue

Inescapable loops when trying to access content

Fix: Try clearing the app's cache by going to your device settings, finding UpLift, and selecting 'Clear Cache' if available. This can help reset... ⇲
 
Login issue

Login issues

Fix: Double-check your login credentials for accuracy. Ensure that you are entering the correct email and password. If you forgot your password,... ⇲

Data loss after login issues

Fix: Ensure that you are using the same account credentials that you used previously. If you have multiple accounts, try logging in with each one... ⇲
 
Payments issue

Features locked during trial

Fix: Review the terms of the trial period to understand which features are included. Sometimes, certain features are only available after the tri... ⇲

Billing issues unresolved

Fix: Review your subscription details in the App Store to ensure that your payment method is up to date and that there are no issues with your ac... ⇲

Requires payment for full access

Fix: Explore the app's free features and see if they meet your needs. Sometimes, the free version can still provide valuable resources without re... ⇲

No compensation for research participation

Fix: Review the app's terms and conditions regarding research participation to understand the compensation policy. This may clarify any misunders... ⇲
 
Ads issue

False advertising regarding subscription charges

Fix: Check the app's subscription details in the App Store to confirm the pricing and features included. This can help clarify any misunderstandi... ⇲
 
Freezing issue

UpLift freezes during introduction

Fix: Force close the app and restart it. If the app continues to freeze, try restarting your device to clear any temporary issues. OR If the p... ⇲
 
Support issue

No response from support

Fix: Check the app for any FAQs or help sections that may provide answers to your questions without needing direct support. OR Try reaching ou... ⇲

Unresponsive server for support

Fix: Check the app's social media pages or community forums for any announcements regarding server issues or downtime that may be affecting suppo... ⇲
 
Glitches issue

Glitches hinder access to sessions

Fix: Clear the app's cache or data through your device settings to remove any temporary files that may be causing glitches. OR If glitches per... ⇲
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 what users are saying
Good experience
88.5%

Bad experience
8.0%

Neutral
3.4%

~ from our NLP analysis of 323 combined software ratings.

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 Private Data UpLift collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. UpLift Premium: $69.99 Unlock a full year of UpLift Premium.
  2. UpLift Premium: $99.99 Unlock a full year of UpLift Premium.
  3. UpLift Premium: $99.99 Unlock a full year of UpLift Premium.
  4. UpLift Premium: $12.99 Unlock a month of UpLift Premium
  5. UpLift Premium: $69.99 Annual subscription to UpLift Premium
  6. UpLift Premium: $49.99 Annual subscription to UpLift Premium