fix problems on SELCO Community Credit Union [iphone]

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—— Run into issues on SELCO Community Credit Union? Get help pending when official support gets back to you!

SELCO Community Credit Union
Info:
company: SELCO Community Credit Union
: https://www.selco.org/
: www.selco.org
Chat with our AI-based SELCO Community Credit Union Support
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Bugs issue

Inaccurate balance display

Fix: 1. Refresh the app by pulling down on the screen to update the balance. 2. Log out of the app and log back in to see if the balance updates... ⇲

Lack of auto amount detection for checks

Fix: 1. Manually enter the check amount in the designated field when making a deposit. 2. Ensure that you are using a clear and well-lit image of... ⇲
 
Updates issue

Difficult navigation after update

Fix: 1. Familiarize yourself with the new layout by exploring each section of the app. Take notes on where key features are located. 2. Check the... ⇲
 
Support issue

Delayed card delivery

Fix: 1. Check the app for any notifications regarding your card status. 2. Ensure that your mailing address is correct in your account settings t... ⇲

Long wait times for customer service

Fix: 1. Try using the app's chat feature or email support if available, as these methods may have shorter response times. 2. Check the app for an... ⇲
 
Account issue

Inability to cancel card immediately

Fix: 1. Use the app to temporarily lock your card if you suspect it is lost or stolen. This will prevent any unauthorized transactions. 2. Check... ⇲

Inability to transfer money between accounts

Fix: 1. Check if you are using the correct feature for transfers. Look for options labeled 'Transfer' or 'Move Money' in the app. 2. Ensure that... ⇲
 
Login issue

Password issues with app login

Fix: 1. Use the 'Forgot Password' feature to reset your password. Follow the prompts to receive a reset link via email. 2. Ensure that you are en... ⇲
 
UI issue

Missing deposit button in app

Fix: 1. Ensure you are logged into the correct account that has mobile deposit enabled. 2. Check for any app updates in the App Store and install... ⇲

Confusing logout process

Fix: 1. Familiarize yourself with the logout process by exploring the app settings. Typically, you can find the logout option under 'Account' or... ⇲
 
Customization issue

Frustrating color scheme

Fix: 1. Adjust your device's display settings by going to Settings > Display & Brightness and experimenting with different settings to improve vi... ⇲
 
Screen issue

Black screen during check deposit

Fix: 1. Close the app completely and restart your iPhone. 2. Ensure that your camera is functioning properly by testing it with the camera app.... ⇲
 
Compatibility issue

Limited functionality compared to previous version

Fix: 1. Explore the app thoroughly to discover any new features that may have been added. 2. Check the app's update notes in the App Store to see... ⇲
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 what users are saying
Good experience
97.5%

Neutral
1.7%

Bad experience
0.9%

~ from our NLP analysis of 9,621 combined software ratings.

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 Private Data SELCO Community Credit Union collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Other Data