fix problems on Sunspot [iphone]

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—— Run into issues on Sunspot? Get help pending when official support gets back to you!

Sunspot - Infinite Movies Hub
Info:
company: MOQEES MEHDI
: https://sites.google.com/view/sunspot-infinite-movies-hub/home
: sites.google.com
Chat with our AI-based Sunspot Support
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UI issue

No option to play movies or shows

Fix: Check if you are logged into your account properly. Sometimes, being logged out can restrict access to content. Log out and log back in to r... ⇲

Only shows trailers

Fix: Verify if the app requires a subscription or payment to access full movies and shows. If so, ensure that your subscription is active and tha... ⇲

No play button available

Fix: Ensure that the content you are trying to access is available in your region. Some content may be restricted based on geographical location.... ⇲

Sunspot does not show full movies

Fix: Check if the app requires a subscription for full access. If so, ensure that your subscription is active and that you have completed any nec... ⇲
 
Screen issue

Black screen issue

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button) to view the app swi... ⇲
 
Loading issue

Stuck on loading screen

Fix: Check your internet connection. A slow or unstable connection can cause the app to get stuck. Try resetting your router or switching to a di... ⇲
 
Network issue

Inaccessible media content

Fix: Check if the app requires any additional permissions to access media content. Go to Settings > Privacy > Media and check if the app has the... ⇲

No Zeus network content available

Fix: Check if the Zeus network content is available in your region. Some content may be geo-restricted. Use a VPN if necessary to access it. OR... ⇲
 
Installation issue

Sunspot does not function after reinstall

Fix: Ensure that you are downloading the app from a reliable source. If the app is not available in the App Store, it may not function properly.... ⇲
 
Bugs issue

Bug preventing playback of popular shows

Fix: Check for any known issues or updates related to the app. Sometimes, developers release patches for known bugs. Ensure your app is updated t... ⇲

Sunspot provides dummy links

Fix: Verify your internet connection. A poor connection can lead to incomplete loading of content, resulting in dummy links. Switch to a more sta... ⇲
 
Updates issue

Sunspot performance degraded after update

Fix: Try clearing the app cache and data. Go to Settings > General > iPhone Storage, find the app, and select 'Offload App'. This can help improv... ⇲
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 what users are saying
Good experience
86.3%

Bad experience
10.8%

Neutral
2.9%

~ from our NLP analysis of 3,155 combined software ratings.

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 Private Data Sunspot collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers