fix problems on CardSnacks [iphone]

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—— Run into issues on CardSnacks? Get help pending when official support gets back to you!

CardSnacks: ecards, greetings
Info:
company: Mobigram LLC
: http://www.cardsnacks.com/
: www.cardsnacks.com
Chat with our AI-based CardSnacks Support
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UI issue

Link opens to front of card instead of directly to the card

Fix: 1. When sharing the card link, ensure you are copying the correct link from the app. 2. If the link still opens to the front, try sharing th... ⇲

Difficulty deleting scheduled cards

Fix: 1. Navigate to the scheduled cards section in the app. 2. Tap on the card you wish to delete and look for a delete or cancel option. 3. If y... ⇲

Animations may not appeal to all users

Fix: 1. Check the app settings to see if there is an option to disable animations or switch to a simpler design. 2. If animations are distracting... ⇲

CardSnacks can be confusing for non-tech savvy users

Fix: 1. Take time to explore the app's features and familiarize yourself with its layout. 2. Look for tutorial videos or guides online that can h... ⇲
 
Customization issue

Text customization options are limited

Fix: 1. Explore all available text options in the app to ensure you are utilizing all features. 2. If you need more customization, consider using... ⇲

Limited options for generic gift cards

Fix: 1. Explore other apps or websites that specialize in gift cards for a wider selection. 2. Consider purchasing a more popular gift card that... ⇲

No option to save multiple signatures

Fix: 1. If you frequently use different signatures, consider saving them as images in your photo library and uploading them when needed. 2. Use a... ⇲

Limited card designs for certain occasions

Fix: 1. Explore the app regularly for new designs, as developers may add more options over time. 2. If you have specific occasions in mind, consi... ⇲

Lack of grocery store gift cards

Fix: 1. Explore other apps or websites that specialize in grocery store gift cards for a wider selection. 2. Consider purchasing a more general g... ⇲
 
Syncing issue

Issues with syncing between devices

Fix: 1. Ensure you are logged into the same account on all devices. 2. Check your internet connection on both devices to ensure they are connecte... ⇲
 
Registration issue

Requires cell phone number for registration

Fix: 1. If you are uncomfortable providing your cell phone number, consider using a secondary number or a temporary number service for registrati... ⇲
 
Bugs issue

Bugs cause app to crash

Fix: 1. Ensure your iPhone is updated to the latest iOS version, as updates often include bug fixes. 2. Clear the app's cache by closing it and r... ⇲
 
Payments issue

Processing fees for gift cards

Fix: 1. Review the terms and conditions of the gift card processing fees before purchasing. 2. If fees are a concern, consider using alternative... ⇲

CardSnacks requires subscription for full features

Fix: 1. Review the subscription options and determine if the features offered are worth the cost for your needs. 2. If you prefer not to subscrib... ⇲

Occasional overcharging issues

Fix: 1. Review your purchase history in the app to verify charges. 2. If you notice discrepancies, check your payment method for any additional f... ⇲
 
Compatibility issue

CardSnacks does not support iPhone X display

Fix: 1. Check for updates in the App Store, as developers may release updates to support newer devices. 2. If the app is not optimized for your d... ⇲
 
Support issue

Customer service response times can vary

Fix: 1. Check the app for a FAQ or help section that may address your issue without needing to contact support. 2. If you need to reach out, try... ⇲
 
Messages issue

Inability to respond to cards within the app

Fix: 1. If you want to respond to a card, consider sending a separate message or card through the app to express your gratitude. 2. Use social me... ⇲
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 what users are saying
Good experience
97.1%

Neutral
2.0%

Bad experience
0.9%

~ from our NLP analysis of 54,387 combined software ratings.

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 Private Data CardSnacks collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. monthly subscription: $2.99 access premium features, music, and more
  2. monthly subscription: $3.99 access premium features, music, and more
  3. annual subscription: $19.99 access premium features, music, and more
  4. annual subscription: $29.99 access premium features, music, and more
  5. 12 month subscription: $23.99 access premium features, music, and more
  6. monthly subscription: $2.99 CardSnacks Gold - all of our premium features
  7. 6 month subscription: $17.99 access premium features, music, and more
  8. CardSnacks Gold Yearly: $23.99 Premium music, multiple recipients, and more
  9. semi annual subscription: $21.99 send to multiple recipients, premium features
  10. annual subscription: $29.99 access premium features, music, and more