fix problems on CIBC [iphone]

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CIBC Mobile Wealth
Info:
company: CIBC
: http://www.cibc.com
: www.investorsedge.cibc.com
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Slow issue

slow execution of market price trades

Fix: Ensure that your internet connection is stable and fast. Switch to a Wi-Fi network if you are currently using mobile data, as this can impro... ⇲

CIBC response is slow

Fix: Clear the app's cache by going to your device's Settings > General > iPhone Storage > CIBC Mobile Wealth and selecting 'Offload App'. This c... ⇲

price action delayed

Fix: Ensure you are connected to a reliable internet source, as delays can often be caused by poor connectivity. Switch to a different network if... ⇲
 
Notifications issue

no app notifications for realized trades

Fix: Check the app's notification settings. Go to your device's Settings > Notifications > CIBC Mobile Wealth and ensure that notifications are e... ⇲
 
Payments issue

high trading fees

Fix: Review the fee structure within the app or on the CIBC website to understand the costs associated with your trades. Consider adjusting your... ⇲

orders filled at high prices

Fix: Use limit orders instead of market orders to control the price at which your trades are executed. This can help prevent orders from being fi... ⇲
 
UI issue

complicated process for placing trades

Fix: Familiarize yourself with the app by reviewing any available tutorials or help sections within the app. This can help you understand the tra... ⇲

not user friendly

Fix: Take time to explore the app's interface and familiarize yourself with its layout. Make notes of where key features are located to improve y... ⇲

many steps required to make a trade

Fix: Create a step-by-step guide for yourself that outlines the trading process, which can help streamline your experience. OR Look for any sh... ⇲

currency not clearly stated

Fix: Check the settings within the app to see if you can set a preferred currency for your transactions, which may help clarify currency informat... ⇲
 
Updates issue

limited information provided

Fix: Explore the app for any additional resources or educational materials that may provide more context on the investments you are considering.... ⇲
 
Search issue

difficult to find features

Fix: Use the search function within the app to quickly locate specific features or information you need. OR Create a list of frequently used f... ⇲
 
Customization issue

investment display not in table format

Fix: Check if there are any settings within the app that allow you to change the display format of your investments. If not, consider using a spr... ⇲
 
Freezing issue

CIBC hangs during use

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
Screen issue

blank white screen on opening

Fix: Try restarting your device to see if that resolves the issue. If the app still shows a blank screen, uninstall and reinstall the app. OR... ⇲
 
Login issue

frequent login issues

Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the password recovery option to reset i... ⇲
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 what users are saying
Good experience
68.3%

Bad experience
26.8%

Neutral
4.9%

~ from our NLP analysis of 82 combined software ratings.

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 Private Data CIBC collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Other Data