fix problems on RaiNews [iphone]

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—— Run into issues on RaiNews? Get help pending when official support gets back to you!

RaiNews
Info:
company: RAI - Radio Televisione Italiana S.p.A.
: http://www.rainews.it
Chat with our AI-based RaiNews Support
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Customization issue

No option to enlarge text

Fix: Use the iPhone's accessibility features by going to Settings > Accessibility > Display & Text Size. Here, you can enable 'Larger Text' and a... ⇲
 
Screen issue

No screen expansion

Fix: If the app does not support screen expansion, try using the iPhone's built-in zoom feature. Go to Settings > Accessibility > Zoom and enable... ⇲
 
Audio issue

Live stream only has audio

Fix: Ensure that your internet connection is stable and fast enough for video streaming. Try switching from Wi-Fi to cellular data or vice versa... ⇲

Audio issues with videos

Fix: Check the volume settings on your device to ensure that the audio is not muted or set too low. Use the volume buttons on the side of your iP... ⇲
 
Compatibility issue

Incompatible with Apple iPhone

Fix: Check the app's compatibility requirements in the App Store. Ensure your iPhone's iOS version meets the minimum requirements for RaiNews. If... ⇲

Not compatible with older iPad models

Fix: Check the App Store for the RaiNews app's compatibility information. If your iPad model is not supported, consider using the mobile web vers... ⇲
 
Crashes issue

Crashes on iPad Pro

Fix: Make sure your iPad Pro is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. An outdated i... ⇲
 
Video issue

Video stops or freezes

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try moving closer to the router or restarting your router. If us... ⇲

No video available

Fix: Ensure that the app is updated to the latest version. Go to the App Store, tap on your profile icon, and check for updates for RaiNews. If a... ⇲

Video not working after iPhone update

Fix: Check if the RaiNews app needs an update after your iPhone update. Go to the App Store, tap on your profile icon, and look for RaiNews in th... ⇲
 
Bugs issue

Persistent bugs across devices

Fix: Ensure that all devices are running the latest version of the RaiNews app. Go to the App Store and check for updates. If updates are availab... ⇲
 
Network issue

Live stream not functioning in the US

Fix: Check if there are any regional restrictions for the live stream content. Sometimes, certain content may not be available in specific region... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
72.7%

Bad experience
27.3%

Neutral
0.0%

~ from our NLP analysis of 11 combined software ratings.

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 Private Data RaiNews collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics