fix problems on Corewell Health App [iphone]

​

—— Run into issues on Corewell Health App? Get help pending when official support gets back to you!

Corewell Health App
Info:
company: Spectrum Health
: https://corewellhealth.org/app
: corewellhealth.org
Chat with our AI-based Corewell Health App Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Virtual visits have bugs

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs. Go to the App Store, search for Corewell Health App, and t... ⇲
 
Bookings issue

Cannot book certain appointments online

Fix: Check if the appointments you are trying to book are available for online scheduling. Some appointments may require a phone call to schedule... ⇲
 
Account issue

Frequent password reset issues

Fix: To avoid frequent password resets, ensure you are using a strong password that meets the app's requirements. Use a password manager to store... ⇲

Inability to link accounts for dependents

Fix: Check if there is an option in the app to add or link dependent accounts. This is often found in the family or account settings section. O... ⇲
 
Data issue

Incorrect medication records

Fix: To correct medication records, check if you can manually update your medication list in the app. Go to your profile or health records sectio... ⇲

Inconsistent test result access

Fix: Ensure that you are checking for test results in the correct section of the app. Sometimes, results may be categorized under different headi... ⇲

Errors in medical history

Fix: To correct errors in your medical history, check if you can edit this information in the app. Navigate to your health records and look for a... ⇲
 
Messages issue

Delayed messaging

Fix: If you are experiencing delays in messaging, check your internet connection. A weak connection can cause delays in sending and receiving mes... ⇲
 
Permissions issue

Lack of document access for patients

Fix: If you cannot access certain documents, check if they are available in the app's document section. Sometimes, documents may be categorized u... ⇲
 
UI issue

Confusing navigation

Fix: To improve navigation, familiarize yourself with the app's layout. Spend some time exploring each section to understand where different feat... ⇲
 
Customization issue

Inability to edit personal information

Fix: Check if there is an option to edit your personal information in the app's settings or profile section. If you find it, make the necessary c... ⇲
 
Search issue

Difficult to find detailed billing information

Fix: To find billing information, navigate to the billing or financial section of the app. Look for options like 'Billing History' or 'Payment In... ⇲
 
Notifications issue

Limited notification for prescriptions

Fix: Check your notification settings in the app to ensure that prescription notifications are enabled. Go to Settings > Notifications > Corewell... ⇲
 
Performance issue

Corewell Health App performance issues during maintenance

Fix: During maintenance periods, try using the app during off-peak hours when it may be less busy. If the app is slow, consider closing other app... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
85.9%

Bad experience
10.1%

Neutral
4.0%

~ from our NLP analysis of 2,397 combined software ratings.

 Switch to these Alternatives:
Priority Health Member Portal
Meijer Rx
WIC Connect
MyUofMHealth
Trinity Health MyChart
BCBSM
MVP Sports Clubs
OTC-Anywhere
Bronson MyChart
Daxko Mobile

 Private Data Corewell Health App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics