fix problems on Amica [iphone]

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—— Run into issues on Amica? Get help pending when official support gets back to you!

Amica
Info:
company: Amica Mutual Insurance Company
: https://www.amica.com/Amica/Customer-Service/Contact-Us.jsp
: www.amica.com
Chat with our AI-based Amica Support
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Slow issue

Slow data loading

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if the loading speed improves. If using... ⇲
 
UI issue

Usability issues after latest release

Fix: Check for any available updates for the app. Go to the App Store, tap on your profile icon, and scroll down to see if Amica has an update av... ⇲

Submit button poorly placed

Fix: Provide feedback within the app if there is an option to do so. In the meantime, try adjusting your device's orientation or zoom settings to... ⇲

Inconsistent display of policies

Fix: Try refreshing the app by pulling down on the screen to reload the data. This can help resolve any temporary display issues. OR If the pr... ⇲
 
Login issue

Face ID login errors

Fix: Ensure that Face ID is enabled for the Amica app. Go to Settings > Face ID & Passcode, and check if Amica is listed under 'Use Face ID For'.... ⇲

Fingerprint scanner rejection

Fix: Check if your fingerprint is properly registered. Go to Settings > Touch ID & Passcode, and ensure that your fingerprint is added. If it is... ⇲
 
Customization issue

Missing basic features

Fix: Review the app's settings to see if the missing features can be enabled. Sometimes features are hidden in the settings menu. Go to the app's... ⇲
 
Payments issue

Payment options limited to checking/savings

Fix: Check if there are any settings within the app that allow you to add credit or debit cards. Go to the payment section and look for an option... ⇲
 
Freezing issue

Amica freezes during login

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Amica app off the scree... ⇲
 
Bugs issue

Bugs when adding credit card for autopay

Fix: Ensure that all credit card information is entered correctly, including the card number, expiration date, and CVV. Double-check for any typo... ⇲
 
Account issue

Only one account holder's name shown in Apple Wallet

Fix: Check if the app allows you to manage account holders. Go to the account settings and see if there is an option to add or edit account holde... ⇲
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 what users are saying
Good experience
96.8%

Neutral
1.9%

Bad experience
1.3%

~ from our NLP analysis of 7,915 combined software ratings.

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 Private Data Amica collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data