fix problems on HLTH [iphone]

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—— Run into issues on HLTH? Get help pending when official support gets back to you!

HLTH
Info:
company: HLTH, LLC
: https://www.hlth.com/
: www.hlth.com
Chat with our AI-based HLTH Support
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Search issue

Difficult to find scheduled meetings

Fix: Use the search function within the app. Look for a magnifying glass icon or a search bar to quickly locate your scheduled meetings by enteri... ⇲

Poor name search functionality

Fix: Try using different variations of the name. If the search function is not yielding results, try different spellings or initials. OR Check... ⇲
 
Network issue

Wifi problems

Fix: Forget the Wi-Fi network and reconnect. Go to Settings > Wi-Fi, tap on the network name, select 'Forget This Network', then reconnect by ent... ⇲
 
Bugs issue

Poor app functionality

Fix: Clear the app cache if possible. Go to Settings > General > iPhone Storage, find HLTH, and see if there’s an option to offload the app. This... ⇲

Double bookings

Fix: Manually check your calendar for conflicts. Review your scheduled meetings to ensure there are no overlaps that you may have missed. OR S... ⇲
 
Settings issue

Inability to save or bookmark contacts

Fix: Check app permissions. Go to Settings > Privacy > Contacts and ensure that HLTH has permission to access your contacts. OR Manually save... ⇲

Inability to cancel or change appointments

Fix: Check the app for a cancellation option. Look for a button or link that allows you to cancel or modify your appointment directly within the... ⇲
 
Updates issue

User information reverts after updates

Fix: Ensure that you are saving changes properly. After updating your information, look for a 'Save' button and confirm that it has been saved be... ⇲
 
Compatibility issue

Incompatible with Apple desktop

Fix: Use the mobile app instead. If the desktop version is not available, rely on the iPhone app for your needs until a compatible version is rel... ⇲
 
Support issue

Help services unresponsive

Fix: Check for FAQs or help sections within the app. Many apps have built-in help resources that can provide immediate assistance without needing... ⇲

Need assistance with QR code

Fix: Check if the QR code is being generated correctly. Ensure that the source of the QR code is reliable and that it is not corrupted. OR Use... ⇲
 
Login issue

Login issues

Fix: Reset your password. If you are having trouble logging in, use the 'Forgot Password' feature to reset it and try logging in again. OR Ens... ⇲
 
Messages issue

Delayed message delivery

Fix: Check your internet connection. Ensure you have a stable connection, as poor connectivity can delay message delivery. OR Restart the app.... ⇲
 
UI issue

Difficult navigation

Fix: Familiarize yourself with the app layout. Spend some time exploring the app to understand where different features are located, which can im... ⇲
 
Crashes issue

HLTH crashes

Fix: Update the app to the latest version. Go to the App Store, search for HLTH, and update if necessary, as updates often fix stability issues.... ⇲
 
Loading issue

QR code fails to load

Fix: Ensure you have a stable internet connection. QR codes may fail to load if your connection is weak or unstable. OR Try refreshing the QR... ⇲
 
Freezing issue

Stuck on failed login screen

Fix: Clear the app cache or data if possible. Go to Settings > General > iPhone Storage, find HLTH, and see if there’s an option to offload the a... ⇲
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 what users are saying
Good experience
67.9%

Bad experience
28.9%

Neutral
3.1%

~ from our NLP analysis of 159 combined software ratings.

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 Private Data HLTH collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics