fix problems on Braindoku [iphone]

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—— Run into issues on Braindoku? Get help pending when official support gets back to you!

Braindoku: Sudoku Block Puzzle
Info:
company: Murka Games Limited
: https://murka.helpshift.com/
: murka.com
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Gameplay issue

Inconsistent scoring system

Fix: 1. Keep track of your scores manually for a few games to identify patterns. 2. If you notice discrepancies, take screenshots of your scores... ⇲

Game ends prematurely

Fix: 1. Ensure your device has enough storage space by going to Settings > General > iPhone Storage. 2. If storage is low, delete unnecessary app... ⇲

Limited options for earning in-game currency

Fix: 1. Focus on completing daily challenges or achievements that may offer currency as rewards. 2. Explore all game modes to find hidden opportu... ⇲
 
Bugs issue

Hint feature no longer works

Fix: 1. Restart the app to see if the hint feature resumes functionality. 2. If it still doesn't work, check for any updates in the App Store tha... ⇲

Game does not track score correctly

Fix: 1. Keep a manual record of your scores for a few games to compare with the app's tracking. 2. If discrepancies arise, restart the app and se... ⇲

Unfinished levels available

Fix: 1. Avoid playing unfinished levels until they are officially released. 2. Focus on completed levels to ensure a smoother gaming experience.... ⇲

Game does not recognize valid moves

Fix: 1. Restart the app to refresh its state and see if it begins to recognize moves correctly. 2. Ensure your device is updated to the latest iO... ⇲
 
Ads issue

Cannot rotate pieces without ads

Fix: 1. Use the game settings to see if there is an option to rotate pieces without triggering ads. 2. If not, consider playing in Airplane Mode... ⇲

Ads for questionable products

Fix: 1. Use Airplane Mode while playing to avoid ads entirely. 2. After playing, turn off Airplane Mode to resume normal phone functions. OR 1... ⇲
 
Crashes issue

Game crashes after purchasing coins

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. After restarting, open the app and check if the issue persists. OR 1. Ensure y... ⇲
 
Support issue

Support response is inadequate

Fix: 1. Document your issues clearly and concisely, including steps to reproduce the problem. 2. Use the in-app support feature to submit your co... ⇲
 
Customization issue

No option to disable new features

Fix: 1. Explore the app settings thoroughly to see if there are any toggles for new features. 2. If no options are available, consider providing... ⇲
 
Account issue

Cannot change username

Fix: 1. Check the app settings for any options related to account management or username changes. 2. If no option is available, consider creating... ⇲
 
Audio issue

Sound cannot be muted during ads

Fix: 1. Use the device's volume buttons to lower the volume while ads are playing. 2. Alternatively, consider using Airplane Mode to avoid ads al... ⇲
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 what users are saying
Good experience
93.6%

Neutral
3.6%

Bad experience
2.8%

~ from our NLP analysis of 19,082 combined software ratings.

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 Private Data Braindoku collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Remove Ads: $5.99 Removes advertisement from the game
  2. Small Pack of Coins: $4.99 5,000 coins
  3. 1-Block Booster: $0.99 Get a pack of boosters to help you win
  4. Beginner's Pack of Coins: $1.99 1,500 coins
  5. Medium Pack of Coins: $9.99 12,500 coins
  6. Large Pack of Coins: $19.99 30,000 coins
  7. Premium Subscription 1-month: $6.99 Subscription for 1 month
  8. Curious Set: $7.99 10,000 coins, hammers and boosters
  9. Premium Subscription 6-months: $19.99 Subscription for 6 months
  10. Extra Large Pack of Coins: $39.99 75,000 coins