fix problems on Woolx Merino [iphone]

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—— Run into issues on Woolx Merino? Get help pending when official support gets back to you!

Woolx Merino
Info:
company: Woolx
: https://www.woolx.com/pages/customer-service
: www.woolx.com
Chat with our AI-based Woolx Merino Support
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UI issue

No way to check gift card balance

Fix: Check if there is a dedicated section in the app for gift cards. If not, visit the Woolx website on a browser and log into your account to c... ⇲

Product description and fabric details are lacking

Fix: If product descriptions are insufficient, try checking the Woolx website directly for more detailed information on the products you are inte... ⇲
 
Bugs issue

Sale items sometimes show incorrect prices

Fix: If you notice incorrect pricing, try refreshing the app or clearing the cache as mentioned earlier. This can help load the most current pric... ⇲
 
Orders issue

Woolx Merino has issues with orders being kicked out

Fix: If your orders are being kicked out, ensure that your app is updated to the latest version. Go to the App Store, search for Woolx Merino, an... ⇲
 
Support issue

Difficult to locate customer service number

Fix: Look for a 'Help' or 'Support' section within the app, which may provide contact information for customer service. This is often found in th... ⇲
 
Customization issue

No tall options available for products

Fix: If tall options are not available, check the product filters to see if there is a size option for tall. If not, consider reaching out to cus... ⇲
 
Payments issue

Unable to apply discount on order

Fix: Ensure that you are entering the discount code correctly, as they are often case-sensitive. Double-check for any spaces or typos. OR If t... ⇲

No discount code available during checkout

Fix: Check the promotions section of the app or website to see if there are any current discounts or codes available. Sometimes they are listed i... ⇲
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 what users are saying
Good experience
97.8%

Neutral
1.2%

Bad experience
1.0%

~ from our NLP analysis of 912 combined software ratings.

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 Private Data Woolx Merino collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics