—— Run into issues on Meet Fresh US? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To edit your profile without restarting your order, try navigating to the profile section of the app before you start the order. If you need... ⇲
Fix: If the tip feature is mandatory, consider selecting the minimum tip amount if you do not wish to leave a larger tip. This will allow you to... ⇲
Fix: To work around the lack of a favorites feature, consider saving your frequently visited locations in your phone's notes or a separate app fo... ⇲
Fix: Check the app's rewards section to see if there are any current promotions or rewards available. Sometimes rewards may be limited-time offer... ⇲
Fix: Clear the app's cache and data by going to your iPhone settings, selecting the Meet Fresh app, and choosing 'Clear Cache'. Then, try the pas... ⇲
Fix: If you are having trouble logging into the kiosk, ensure that you are using the correct login credentials. Double-check for any typos in you... ⇲
Fix: Double-check that you have entered the correct store location and that your order was submitted successfully. If you suspect an issue, try p... ⇲
Fix: Refresh the app by closing it completely and reopening it. This can help load the latest menu items. If the issue continues, check for app u... ⇲
Fix: Ensure that all required fields are filled out correctly. Look for any error messages that may indicate what needs to be corrected before pl... ⇲
Fix: Check if there are any updates available for the app that may fix this issue. Updating the app can resolve bugs related to points and reward... ⇲
Fix: If the app fails to place orders, check your internet connection to ensure it is stable. A weak connection can cause issues with order place... ⇲
Fix: If no pickup times are available, try checking back later as times may open up throughout the day. You can also try selecting a different st... ⇲
Fix: If you notice inconsistent order processing times, try placing your orders during off-peak hours when the store may be less busy. OR Cons... ⇲
Fix: Check the app's update notes to see if customization options have been moved or changed. Sometimes features are relocated rather than remove... ⇲
Fix: Check your spam or junk email folder to see if the verification email was filtered there. If you find it, mark it as 'not spam' to ensure fu... ⇲
Fix: Check your account balance within the app to ensure that the funds have been loaded correctly. If not, try logging out and back in to refres... ⇲
Fix: To avoid re-entering your credit card information, ensure that you have selected the option to save your payment information in the app sett... ⇲
Fix: Take a moment to explore the app's menu thoroughly. Sometimes options are nested under different categories, so navigating through the app c... ⇲
Fix: If the app redirects you to a web browser, check your app settings to ensure that the app is set as the default for ordering. This may help... ⇲
Fix: If you notice discrepancies between the app and website, try logging out of both and logging back in to refresh your account data. OR Con... ⇲
Fix: Check the app for any notifications or updates regarding item availability. Some items may only be available for in-store purchase. OR If... ⇲
Fix: If you notice branch changes, check the app's settings or notifications for any updates regarding store locations or changes. OR Consider... ⇲
Fix: If your account does not recognize loaded funds, try logging out and back into your account to refresh your balance. OR Keep a record of... ⇲