fix problems on SPIN! Pizza [iphone]

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—— Run into issues on SPIN! Pizza? Get help pending when official support gets back to you!

SPIN! Pizza
Info:
company: SPIN! Neapolitan Pizza
: https://www.spinpizza.com/spin-club/
: www.spinpizza.com
Chat with our AI-based SPIN! Pizza Support
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Gameplay issue

Cannot earn rewards through the app

Fix: Check if you are logged into the correct account that is linked to the rewards program. Sometimes users have multiple accounts and may not b... ⇲
 
Login issue

Frequent login requirements

Fix: Ensure that you are selecting the 'Remember Me' option when logging in, if available. This can help reduce the frequency of login prompts.... ⇲
 
Account issue

Order disappears after logging in

Fix: Before logging in, take a screenshot of your order for reference. After logging in, check if the app has a 'Recent Orders' section where you... ⇲

Password reset email takes too long

Fix: Check your spam or junk email folder to see if the password reset email was filtered there. Sometimes, important emails can be misdirected.... ⇲

Separate accounts for ordering and rewards

Fix: Check if there is an option to link your accounts within the app settings. Sometimes, apps allow you to merge or link accounts for convenien... ⇲

Account deletion issues

Fix: Look for an account settings or privacy section within the app where you may find an option to delete your account. OR If no option is av... ⇲
 
Settings issue

No autofill option

Fix: Enable autofill for passwords and forms in your iPhone settings. Go to Settings > Passwords > AutoFill Passwords and ensure it is turned on.... ⇲
 
Crashes issue

SPIN! Pizza crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for SPIN! Pizza, and check for updates. Updating can fix... ⇲
 
Bugs issue

Cart does not save items

Fix: Try logging out and back into the app to see if the cart items reappear. Sometimes, a session refresh can help restore lost data. OR If t... ⇲

Barcode scan of receipt does not work

Fix: Ensure that you are holding the receipt steady and in good lighting when scanning. Sometimes glare or movement can affect the scan. OR If... ⇲
 
Syncing issue

Points do not register immediately

Fix: Check the app's FAQ or help section to see if there is a delay in point registration. Some apps have a processing time for rewards. OR Ke... ⇲
 
Customization issue

No option for special instructions

Fix: Look for a comments or notes section during the checkout process. Some apps have hidden fields for special requests. OR If there is no op... ⇲

Inability to change location during checkout

Fix: Check if there is a location settings option in the app where you can set your preferred location before checkout. OR If location change... ⇲
 
Payments issue

No Apple Pay support

Fix: Check if your Apple Pay is set up correctly on your iPhone. Go to Settings > Wallet & Apple Pay and ensure your cards are added and Apple Pa... ⇲
 
UI issue

SPIN! Pizza is just a wrapped web view

Fix: If the app feels limited, consider using the mobile website instead, which may offer more features and a better experience. OR Check for... ⇲

Difficult to access menu without placing an order

Fix: Try navigating to the home screen of the app and look for a menu or browse option that allows you to view items without placing an order.... ⇲

Non-scalable text in news section

Fix: Check if there is a zoom feature in the app settings or use the iPhone's accessibility features to zoom in on the text. Go to Settings > Acc... ⇲
 
Support issue

Contact section lacks relevant categories

Fix: Use the general contact option to send your inquiry and specify the category you are inquiring about in your message. OR If the app has a... ⇲
 
Freezing issue

SPIN! Pizza locks up during order placement

Fix: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files if storage is lo... ⇲
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 what users are saying
Good experience
69.0%

Bad experience
26.1%

Neutral
4.9%

~ from our NLP analysis of 184 combined software ratings.

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 Private Data SPIN! Pizza collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics