fix problems on Gira. Bicicletas De Lisboa [iphone]

​

—— Run into issues on Gira. Bicicletas De Lisboa? Get help pending when official support gets back to you!

Gira. Bicicletas de Lisboa
Info:
company: EMEL E.E.M.
: https://www.gira-bicicletasdelisboa.pt/termos-condicoes-do-servico-gira/
Chat with our AI-based Gira. Bicicletas de Lisboa Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

High deposit requirements for tourists

Fix: Consider using a local payment method or card that may have lower deposit requirements. Check if there are any promotional offers for touris... ⇲

Delayed deposit returns

Fix: Check the app for any notifications regarding deposit returns. Sometimes, there may be a processing delay that is communicated through the a... ⇲
 
Registration issue

Sign-in form asks for VAT

Fix: If you do not have a VAT number, check if there is an option to skip this field or select 'N/A' if available. Some forms allow you to procee... ⇲

Complex registration process

Fix: Follow a step-by-step guide or checklist to ensure you complete each part of the registration process without missing any required fields.... ⇲

Requires VAT for registration

Fix: If you do not have a VAT number, check if there is an option to proceed without it or select 'N/A' if available. OR Contact customer supp... ⇲
 
Account issue

Account creation errors

Fix: Double-check all the information you are entering during account creation. Ensure that your email address is valid and that you meet all the... ⇲

Password recovery failures

Fix: Make sure you are checking the correct email inbox, including spam or junk folders, for the password recovery email. It may take a few minut... ⇲

Activation email not received

Fix: Check your spam or junk folder for the activation email. If you find it there, mark it as 'Not Spam' to ensure future emails arrive in your... ⇲

Incorrect birthdate handling

Fix: Ensure that you are entering your birthdate in the correct format as specified in the app. If the format is unclear, try different formats (... ⇲

Inconsistent account status messages

Fix: Log out and log back into your account to refresh the status messages. Sometimes, a simple refresh can resolve inconsistencies. OR If the... ⇲
 
Support issue

Inability to report broken bikes

Fix: Look for a 'Report Issue' or 'Help' section within the app. If available, use this feature to report broken bikes directly. OR If the app... ⇲

Poor customer service response

Fix: Use the app's help section to find FAQs that may address your issue without needing to contact support. OR If you need to contact custome... ⇲
 
Compatibility issue

Gira. Bicicletas de Lisboa not designed for tourists

Fix: Familiarize yourself with the app's features and functionalities before your trip. Consider watching tutorial videos or reading guides onlin... ⇲
 
UI issue

User experience is confusing

Fix: Take time to explore the app's interface and familiarize yourself with its layout. Look for a tutorial or help section that can guide you th... ⇲
 
Bugs issue

Frequent bugs in the app

Fix: Ensure that you are using the latest version of the app. Check the App Store for updates and install them if available. OR If bugs persis... ⇲

Gira. Bicicletas de Lisboa does not function properly

Fix: Check your internet connection to ensure it is stable. A weak connection can cause the app to malfunction. OR If the app continues to mal... ⇲
 
Settings issue

No way to cancel trips

Fix: Check the app for a 'Cancel Trip' option in your trip details. If it is not available, note the trip details and contact customer support fo... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
100.0%

Good experience
0.0%

Neutral
0.0%

~ from our NLP analysis of 79 combined software ratings.

 Switch to these Alternatives:
CARRISway
Carris
navegante®
Pick Enhanced Mobility
Rede Expressos
Comboios de Portugal
Via Verde Estacionar
Taxi-Link
Carris Metropolitana
Electra

 Private Data Gira. Bicicletas de Lisboa collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics