fix problems on DJI Fly [iphone]

—— Run into issues on DJI Fly? Get help pending when official support gets back to you!

DJI Fly

Info:

company: DJI

: http://www.dji.com

: store.dji.com

Chat with our AI-based DJI Fly Support

🛠️ Common DJI Fly Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires dedicated app for certain drones

Fix: Check the DJI website or the app store for the specific app required for your drone model. Download and install the appropriate app to ensur... ⇲

Lacks manual camera controls

Fix: Explore the settings within the DJI Fly app to see if there are any options for adjusting camera settings. If manual controls are not availa... ⇲

Crashes issue

DJI Fly crashes during file transfer

Fix: Ensure that your phone has enough storage space available before transferring files. Clear unnecessary files or apps to free up space. OR... ⇲

DJI Fly crashes on startup

Fix: Clear the app cache and data in your phone's settings to resolve any corrupted files that may be causing the crash. OR Uninstall and rein... ⇲

Compatibility issue

Incompatible flight records between apps

Fix: Use the DJI Fly app exclusively for your drone to maintain consistent flight records. Avoid switching between different apps for the same dr... ⇲

DJI Fly does not support older devices well

Fix: Check the app's compatibility requirements and consider upgrading your device if it does not meet the minimum specifications for optimal per... ⇲

Battery issue

Overheats phone during use

Fix: Limit the use of other apps while flying to reduce the load on your phone. Close background applications to free up resources. OR Remove... ⇲

UI issue

Difficult to navigate features

Fix: Familiarize yourself with the app by reviewing the user manual or online tutorials that explain the layout and features of the app. OR Cr... ⇲

DJI Fly UI not intuitive for all users

Fix: Take time to explore the app thoroughly and refer to the user manual or online resources to understand the layout and features better. OR... ⇲

Camera issue

No Auto ISO function in manual mode

Fix: Check if there are any firmware updates for your drone that may add this feature. Keep your drone's firmware up to date. OR Consider usin... ⇲

Notifications issue

Cannot silence low battery alarm

Fix: Check the app settings to see if there is an option to adjust notification sounds or alerts. Some apps allow you to mute specific alerts.... ⇲

Uploads issue

Limited photo and video transfer capabilities

Fix: Use a computer to transfer files directly from the drone's SD card instead of relying on the app for transfers, which may be faster and more... ⇲

Gameplay issue

Gimbal speed and smoothness issues

Fix: Adjust the gimbal settings within the app to find a balance that works for your shooting style. Look for options related to gimbal speed and... ⇲

Network issue

DJI Fly drops connection unexpectedly

Fix: Ensure that your phone's Bluetooth and Wi-Fi are functioning properly and that there are no interference issues. Try resetting your phone's... ⇲

Bugs issue

Inconsistent altitude readings

Fix: Calibrate the drone's sensors before each flight to ensure accurate readings. Follow the calibration instructions in the user manual. OR... ⇲

Features issue

Missing ActiveTrack feature

Fix: Verify if your drone model supports the ActiveTrack feature, as not all models have this capability. Refer to the specifications on the DJI... ⇲

Settings issue

Difficult to change settings in air

Fix: Practice changing settings on the ground before flying to become familiar with the app's interface and controls. OR Consider using a tabl... ⇲

Safety issue

No emergency stop button

Fix: Familiarize yourself with the drone's manual controls and emergency procedures to ensure you can safely land the drone in case of an emergen... ⇲

Support issue

Inadequate customer service

Fix: Utilize online forums and community groups where other users share solutions and tips for common issues with the DJI Fly app. OR Look for... ⇲

Customization issue

Limited editing features

Fix: Use third-party editing software or apps that offer more robust editing capabilities for your photos and videos after transferring them from... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

57.8%

Bad experience

31.6%

Neutral

10.5%

~ from our NLP analysis of 3,455 combined software ratings.

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Private Data DJI Fly collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Identifiers
- Usage Data
- Diagnostics