fix problems on Santa Cruz Sentinel [iphone]

​

—— Run into issues on Santa Cruz Sentinel? Get help pending when official support gets back to you!

Santa Cruz Sentinel
Info:
company: MediaNews Group
: https://www.santacruzsentinel.com/contact-us/
: www.bayareanewsgroup.com
Chat with our AI-based Santa Cruz Sentinel Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

Nickname requirement for review submission

Fix: 1. If you are uncomfortable with the nickname requirement, consider using a pseudonym that maintains your privacy while still allowing you t... ⇲

Need for more local news and less national news

Fix: 1. Check the app settings to see if there are options to customize your news feed preferences. 2. If available, select local news categories... ⇲

Rainfall measurements not included

Fix: 1. Check the app settings to see if there are options to enable or display rainfall measurements. 2. If not available, consider using a weat... ⇲
 
Bugs issue

Puzzle highlighting and printing function works inconsistently

Fix: 1. Ensure that your app is updated to the latest version. 2. If the issue persists, try restarting the app and your device. 3. Test the high... ⇲
 
UI issue

Santa Cruz Sentinel reverts to top of article when toggling between apps

Fix: 1. Try to avoid toggling between apps while reading. Instead, finish reading the article before switching. 2. If you need to switch, take no... ⇲

Articles sometimes don't pop out correctly

Fix: 1. Ensure the app is updated to the latest version. 2. Restart the app and your device to refresh the app's functionality. OR 1. If the i... ⇲
 
Screen issue

Difficult to read on small screens

Fix: 1. Adjust the text size in the app settings if available. 2. You can also zoom in on the article by using the pinch-to-zoom gesture on your... ⇲
 
Ads issue

Too many ads for subscribers

Fix: 1. Check if there is an option to subscribe to an ad-free version of the app. 2. If you are already a subscriber, ensure you are logged in t... ⇲
 
Crashes issue

Santa Cruz Sentinel stops working and needs to reload

Fix: 1. Close the app completely and restart it. 2. If the problem persists, uninstall and reinstall the app to reset it. OR 1. Check your int... ⇲
 
Printing issue

Inconsistent clarity of print on initial release

Fix: 1. Ensure that your app is updated to the latest version, as updates may fix clarity issues. 2. Adjust the text size in the app settings if... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
85.1%

Bad experience
9.5%

Neutral
5.4%

~ from our NLP analysis of 168 combined software ratings.

 Switch to these Alternatives:
KION Central Coast News
Lookout Santa Cruz
KSBW Action News 8 - Monterey
KAZU Public Radio App
Merced Sun-Star News
LA Daily News e-Edition
Fire Incidents
Daily Freeman
KQED: Bay Area News
Fresno Bee News

 Private Data Santa Cruz Sentinel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics