fix problems on PetCam App [iphone]

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—— Run into issues on PetCam App? Get help pending when official support gets back to you!

PetCam App - Dog Camera App
Info:
company: Klug Home Solutions Tecnologia Ltda
: https://www.petcamapp.com
: www.petcamapp.com
Chat with our AI-based PetCam App Support
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Updates issue

Limited functionality during trial

Fix: 1. Explore all available features during the trial period to understand what is included. 2. Consider documenting your experience and identi... ⇲

Requires upgrade for extended use

Fix: 1. Evaluate the features you need and consider if the upgrade is worth the cost based on your usage. 2. Look for any free trials or limited-... ⇲
 
Support issue

Poor customer support

Fix: 1. Check the app's FAQ section or help documentation for common issues and solutions. 2. Use any available in-app support features to submit... ⇲

Rude customer service interactions

Fix: 1. Document your interactions and keep a record of the issues you are facing. 2. Remain calm and polite in your communications, as this can... ⇲

No reliable way to contact developers

Fix: 1. Use any available in-app feedback or support options to report issues. 2. Search for user forums or community pages where you can share y... ⇲
 
Freezing issue

PetCam App freezes while watching stream

Fix: 1. Close the app completely and restart it. 2. Ensure your iPhone has enough storage space available, as low storage can cause apps to freez... ⇲
 
Compatibility issue

Difficulties connecting multiple devices

Fix: 1. Make sure that each device is connected to the same Wi-Fi network. 2. Check the app settings to see if there is a limit on the number of... ⇲

Limited compatibility with devices

Fix: 1. Check the app's official website or documentation for a list of compatible devices. 2. If your device is not listed, consider using a dif... ⇲
 
Slow issue

Slow to connect

Fix: 1. Ensure that your Wi-Fi signal is strong and stable. 2. Restart your router to refresh the connection. OR 3. Check for any firmware upd... ⇲
 
Video issue

Inability to access video after initial connection

Fix: 1. Check the app settings to ensure that video storage options are enabled. 2. Make sure that your device has enough storage space to save v... ⇲
 
Crashes issue

Frequent app crashes

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Clear the app cache if the o... ⇲
 
Audio issue

Two-way audio feature unreliable

Fix: 1. Ensure that your microphone and speaker settings are correctly configured in the app. 2. Test the audio feature in a quiet environment to... ⇲
 
Network issue

Inconsistent performance in same location

Fix: 1. Check for any physical obstructions between the camera and your router that may affect the signal. 2. Test the app at different times of... ⇲

High anxiety due to connection issues

Fix: 1. Set up a routine to regularly check your connection and ensure everything is functioning properly. 2. Use alternative methods to monitor... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
49.1%

Good experience
47.4%

Neutral
3.5%

~ from our NLP analysis of 57 combined software ratings.

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 Private Data PetCam App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Full Version 1 month: $5.49 Monthly payment
  2. Full version for 6 months: $11.49 Subscription for 6 months, save up to 15%
  3. Full version for 3 months: $8.99 Subscription for 3 months, save up to 10%
  4. Full version for 2 months: $7.99 Subscription for 2 months, save up to 5%