fix problems on إدراك [iphone]

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—— Run into issues on إدراك? Get help pending when official support gets back to you!

إدراك
Info:
company: Edraak
: https://help.edraak.org
: www.edraak.org
Chat with our AI-based إدراك Support
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UI issue

Poor user interface

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. 2. Use the feedback feature within the app to suggest impr... ⇲
 
Customization issue

Limited options for course selection

Fix: 1. Regularly check the app for new course offerings, as they may be added periodically. 2. Explore other educational platforms that may offe... ⇲
 
Downloads issue

Inconsistent video download functionality

Fix: 1. Ensure you have sufficient storage space on your device for downloads. 2. Check your internet connection; a stable Wi-Fi connection is re... ⇲
 
Crashes issue

إدراك crashes when selecting courses

Fix: 1. Ensure your app is updated to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary issues. 3. Uni... ⇲
 
Login issue

Inability to log in with Google account

Fix: 1. Ensure that you have the latest version of the app installed. 2. Check your Google account settings to ensure that third-party app access... ⇲
 
Compatibility issue

Lack of iPad optimization

Fix: 1. Use the iPhone version of the app on your iPad, which may still function but not be optimized for the larger screen. 2. Adjust the displa... ⇲

Poor performance on mobile devices

Fix: 1. Close any unnecessary background apps to free up resources. 2. Ensure your device has enough storage space available. OR 1. Restart yo... ⇲
 
Search issue

No search feature for courses

Fix: 1. Browse through the course categories manually to find what you need. 2. Keep an eye on updates, as a search feature may be added in futur... ⇲

Inability to find enrolled courses

Fix: 1. Check the 'My Courses' or 'Enrolled Courses' section of the app to locate your courses. 2. Ensure you are logged into the correct account... ⇲
 
Accessibility issue

Side menu not accessible for screen readers

Fix: 1. Explore the app's settings to see if there are any accessibility options that can be enabled. 2. Use the iPhone's built-in VoiceOver feat... ⇲
 
Network issue

إدراك not functioning in certain regions

Fix: 1. Check if there are any regional restrictions on the app's content and features. 2. Use a VPN to access the app from a different region, b... ⇲
 
Registration issue

Error messages when enrolling in courses

Fix: 1. Ensure you have a stable internet connection when attempting to enroll. 2. Check if there are any prerequisites for the course that you m... ⇲
 
Updates issue

Need for frequent updates

Fix: 1. Enable automatic updates for the app in the App Store settings to ensure you always have the latest version. 2. Regularly check the App S... ⇲
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 what users are saying
Good experience
94.1%

Bad experience
5.9%

Neutral
0.0%

~ from our NLP analysis of 17 combined software ratings.

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 Private Data إدراك collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics