fix problems on MXBus [iphone]

—— Run into issues on MXBus? Get help pending when official support gets back to you!

MXBus

Info:

company: Andreas Keldenich

: https://www.keldenich.net/en/MXBus/#faq

: www.keldenich.net

Chat with our AI-based MXBus Support

🛠️ Common MXBus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not record mix-bus when saving scenes

Fix: Ensure that you are using the latest version of MXBus. Check for updates in the App Store and install any available updates. Sometimes, bugs... ⇲

No access to Main L/R mix

Fix: Check the app settings to see if there is an option to enable access to the Main L/R mix. Sometimes, this feature may be hidden in a menu or... ⇲

UI issue

iPhone version is complicated for non-tech-savvy users

Fix: Create a simple user guide or cheat sheet that outlines the basic functions and navigation of the app. This can help non-tech-savvy users fa... ⇲

Some bus labels are blank

Fix: Try resetting the app settings to default. This can sometimes resolve display issues, including blank labels. Look for a reset option in the... ⇲

No indication if a channel is muted at the console

Fix: Check the settings to see if there is an option to enable visual indicators for muted channels. This may be found in the preferences or disp... ⇲

Network issue

Connection issues with certain networks

Fix: Check your network settings and ensure that the app has permission to access the network. Go to your iPhone's settings, find MXBus, and ensu... ⇲

UDP-related connection failure issues

Fix: Ensure that your network settings allow UDP traffic. Check your router settings and firewall to make sure that UDP is not being blocked. O... ⇲

Settings issue

EQ settings affect entire bus instead of individual control

Fix: Look for an option in the EQ settings that allows you to apply EQ settings per channel instead of globally. This may be found in the advance... ⇲

Crashes issue

MXBus crashes when changing aux

Fix: Clear the app's cache by deleting and reinstalling the app. This can help eliminate any corrupted files that may be causing the crashes. O... ⇲

Updates issue

Lost saved scenes after upgrade

Fix: Before upgrading, always back up your scenes if the app provides an export option. This way, you can restore them if they are lost after the... ⇲

Bugs issue

Pan functionality not working for mixbuses

Fix: Ensure that the pan settings are correctly configured in the mixbus settings. Sometimes, panning may be disabled by default and needs to be... ⇲

Customization issue

Limited groups available

Fix: Check if there is an option to create additional groups within the app settings. Some apps allow for group expansion through settings adjust... ⇲

Compatibility issue

Inconsistent performance across different iPads

Fix: Check for any iOS updates on the iPads that are experiencing issues. Keeping the operating system updated can help improve app performance.... ⇲

No support for additional consoles like Allen & Heath

Fix: Check if there are any third-party adapters or software that can bridge the gap between MXBus and the desired console. Sometimes, additional... ⇲

Support issue

No direct contact with support team

Fix: Look for community forums or user groups online where you can ask questions and share experiences with other users. This can often provide v... ⇲