fix problems on ALL.com [iphone]

—— Run into issues on ALL.com? Get help pending when official support gets back to you!

ALL.com - Hotel booking

Info:

company: ACCOR

: https://all.accor.com/

: all.accor.com

Chat with our AI-based ALL.com Support

🛠️ Common ALL.com Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ALL.com frequently hangs

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on iPhone X and later) and swiping the app off... ⇲

Time out errors

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. If using Wi-Fi, try... ⇲

Bugs issue

Meaningless error messages

Fix: 1. Take note of the specific error message and try to replicate the action that caused it. 2. Restart the app and attempt the action again t... ⇲

UI issue

Inability to change dates after selecting property

Fix: 1. After selecting a property, look for a 'Change Dates' option on the booking screen. If unavailable, try going back to the previous screen... ⇲

Keyboard hides input fields

Fix: 1. Try tapping on the input field again to see if the keyboard minimizes. 2. Rotate your iPhone to landscape mode to see if the keyboard adj... ⇲

Syncing issue

Reservations not saved

Fix: 1. Ensure you are logged into your account before making a reservation. 2. After completing a reservation, check your email for a confirmati... ⇲

Inconsistent reservation visibility

Fix: 1. Log out of the app and log back in to refresh your reservation list. 2. Check your internet connection to ensure it is stable, as poor co... ⇲

ALL.com does not remember login

Fix: 1. Ensure that you have the 'Remember Me' option checked when logging in. 2. Check your iPhone settings under Settings > Passwords & Account... ⇲

Compatibility issue

Lack of Apple Wallet integration

Fix: 1. Check if there are any updates available for the app in the App Store that may include this feature. 2. If the feature is not available,... ⇲

ALL.com not optimized for iPhone X

Fix: 1. Check for any updates available for the app in the App Store that may include optimizations for iPhone X. 2. If the app is still not opti... ⇲

Lack of Face ID support

Fix: 1. Check if there are any updates available for the app that may include this feature. 2. If the feature is not available, consider using yo... ⇲

Features issue

No digital key option

Fix: 1. Check if there are any updates available for the app that may include this feature. 2. If the feature is not available, consider using tr... ⇲

Cannot pre-check in via app

Fix: 1. Check if there are any updates available for the app that may include this feature. 2. If the feature is not available, consider checking... ⇲

Limited corporate rate booking options

Fix: 1. Check if you are logged into a corporate account that may have access to additional rates. 2. If not, consider reaching out to your corpo... ⇲

Missing features for corporate expense reconciliation

Fix: 1. Check if there are any updates available for the app that may include these features. 2. If the features are not available, consider usin... ⇲

No option to view recent folios

Fix: 1. Check the app's settings or account section for any options related to viewing past transactions or folios. 2. If unavailable, consider u... ⇲

Limited functionality for loyalty program integration

Fix: 1. Check if there are any updates available for the app that may include enhanced loyalty program features. 2. If the features are not avail... ⇲

Search issue

Search functionality is too literal

Fix: 1. Try using broader search terms or synonyms when looking for hotels. 2. Use filters to narrow down your search results after the initial s... ⇲

Inability to find nearby hotels

Fix: 1. Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and selecting the app. 2. Try se... ⇲

ALL.com does not retain search results

Fix: 1. Ensure you are logged into your account when performing searches to save your results. 2. If the app does not retain results, try logging... ⇲

Payments issue

Inability to update or delete payment cards

Fix: 1. Go to the app's settings or account section and look for payment methods. 2. If you cannot find the option, try logging out and logging b... ⇲

Ads issue

High rates compared to booking sites

Fix: 1. Compare rates on the app with those on other booking sites to ensure you are getting the best deal. 2. If rates are consistently higher,... ⇲

Slow issue

Slow loading times

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Close any other app... ⇲

Network issue

Frequent server outages

Fix: 1. Check the app's social media or website for any announcements regarding server maintenance or outages. 2. If the app is down, try accessi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.3%

Bad experience

4.3%

Neutral

2.4%

~ from our NLP analysis of 16,454 combined software ratings.

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Private Data ALL.com collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics