fix problems on Buypower [iphone]

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—— Run into issues on Buypower? Get help pending when official support gets back to you!

Buypower
Info:
company: Buypower Inc
: http://www.buypower.ng
Chat with our AI-based Buypower Support
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Bugs issue

Print feature is buggy

Fix: 1. Ensure your printer is connected and compatible with your iPhone. Check the printer settings and make sure it is set up correctly for Air... ⇲

Cannot print receipt with full address

Fix: 1. Check the app settings to see if there is an option to include the full address in the receipt. 2. If the app does not support this featu... ⇲
 
Support issue

Customer service is unresponsive

Fix: 1. Check the app for any FAQs or help sections that may provide answers to your questions. 2. Try reaching out during off-peak hours when re... ⇲

No 24-hour customer service

Fix: 1. Utilize the app's help section or FAQs for immediate assistance. 2. If you need help outside of business hours, prepare your questions in... ⇲
 
Slow issue

Buypower is slow during transactions

Fix: 1. Close any background apps that may be consuming resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲
 
Payments issue

Invalid number error when buying power

Fix: 1. Double-check the number you are entering for accuracy. Ensure there are no extra spaces or incorrect digits. 2. If you are copying and pa... ⇲

Inconvenience charge is unreasonable

Fix: 1. Review the terms and conditions of the app to understand the reasons behind the charge. This may provide clarity on its necessity. 2. Con... ⇲

Payment confirmation is delayed

Fix: 1. Check your internet connection to ensure it is stable during the transaction. A poor connection can delay confirmations. 2. Monitor your... ⇲

Forced to re-enter card information

Fix: 1. Ensure that you have selected the option to save your card information during the payment process. 2. Check your app settings to see if t... ⇲
 
Crashes issue

Buypower crashes on iOS 13.3

Fix: 1. Update your iPhone to the latest iOS version if possible, as newer versions often fix compatibility issues. Go to Settings > General > So... ⇲
 
Freezing issue

Buypower freezes at review order

Fix: 1. Close the app completely and restart it. This can help clear any temporary issues causing the freeze. 2. Ensure your iPhone has enough st... ⇲
 
Login issue

Login issues redirect to home menu

Fix: 1. Ensure you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it... ⇲
 
Reliability issue

Buypower is not reliable for emergencies

Fix: 1. For urgent transactions, consider using alternative methods such as a web browser or another payment app that you trust. 2. Always have a... ⇲
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 what users are saying
Good experience
80.2%

Bad experience
15.7%

Neutral
4.1%

~ from our NLP analysis of 217 combined software ratings.

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 Private Data Buypower collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics