fix problems on AAP Books Reader [iphone]

​

—— Run into issues on AAP Books Reader? Get help pending when official support gets back to you!

AAP Books Reader
Info:
company: American Academy of Pediatrics
: http://ebooks.aappublications.org/content/faq
: ebooks.aap.org
Chat with our AI-based AAP Books Reader Support
   Hello! How can I assist you?  

characters left:
 
Account issue

No access to AAP journals

Fix: Ensure that you are logged into the correct account that has access to the AAP journals. Check your subscription status in the account setti... ⇲
 
Compatibility issue

Inefficient web version

Fix: Clear your browser cache and cookies. This can improve performance. Go to your browser settings, find 'Privacy' or 'History', and select 'Cl... ⇲

Lack of Apple Pencil support

Fix: Use the built-in note-taking features of the app if available. Some apps allow you to highlight or annotate using touch, which can be a work... ⇲
 
UI issue

No index or table of contents

Fix: Check if the app has a 'Contents' or 'Navigation' feature. This may be located in the menu or settings of the book you are reading. If avail... ⇲

Books hard to read

Fix: Adjust the reading settings in the app. Look for options to change the font style, size, and background color to enhance readability. This c... ⇲
 
Search issue

No search ability within books

Fix: Check if the app has a search feature in the menu. If it does, use it to search for keywords within the book. If not, consider using an exte... ⇲
 
Login issue

AAP Books Reader does not allow login

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

No option for Open Athens sign in

Fix: Check if the app has an option for institutional login. This may be located in the login section. If Open Athens is not listed, it may not b... ⇲
 
Downloads issue

eBooks download as corrupted

Fix: Delete the corrupted eBook and try downloading it again. Go to your library, find the book, and select 'Delete' or 'Remove'. Then, re-downlo... ⇲
 
Crashes issue

AAP Books Reader crashes on iOS6

Fix: Update your iPhone to the latest iOS version if possible. Go to 'Settings' > 'General' > 'Software Update' to check for updates. Newer versi... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
80.0%

Good experience
10.0%

Neutral
10.0%

~ from our NLP analysis of 10 combined software ratings.

 Switch to these Alternatives:
Red Book®
The 5-Minute Pediatric Consult
Harriet Lane Handbook
Pediatrics Central
Harriet Lane Handbook App
Peds Cardiology Handbook
Bilirubin: Bilitool Bili Tool
CURRENT Dx Tx Pediatrics
Gomella's Neonatology
UmbiCalc

 Private Data AAP Books Reader collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics