fix problems on Onkyo HF Player [iphone]

​

—— Run into issues on Onkyo HF Player? Get help pending when official support gets back to you!

Onkyo HF Player
Info:
company: Onkyo Corporation
: https://onkyo.net/
: onkyo.net
Chat with our AI-based Onkyo HF Player Support
   Hello! How can I assist you?  

characters left:
 
Features issue

No file conversion to MP3 or MP4

Fix: Use a third-party audio converter app available on the App Store to convert your files to MP3 or MP4 format. Apps like 'The Audio Converter'... ⇲

No auto playlists

Fix: Create your own playlists manually by selecting your favorite songs and grouping them together. This can serve as a workaround for the lack... ⇲
 
Compatibility issue

Onkyo HF Player barely functions on iPhone 12 mini

Fix: Try uninstalling and reinstalling the Onkyo HF Player app. This can clear any corrupted data and refresh the app's performance. To do this,... ⇲

Paid version not accepting files

Fix: Check if you are logged into the correct account associated with your paid version. Sometimes, logging out and back in can resolve file acce... ⇲

Limited headphone support

Fix: Check if your headphones are compatible with the app. Some high-resolution audio features may only work with specific headphone models. Refe... ⇲

DSD over DoP not working since iOS 18

Fix: Check the app settings to ensure that DSD over DoP is enabled. Go to the settings menu in the app and look for audio output options to enabl... ⇲

Lack of MQA support

Fix: If MQA playback is essential, consider using a different app that supports MQA files. Research apps that are known for high-resolution audio... ⇲
 
UI issue

Album artwork not displaying

Fix: Check if the album artwork is embedded in the audio files. You can use a music management app like iTunes or Music to add artwork manually.... ⇲

No landscape mode

Fix: If landscape mode is important, consider using your device in portrait mode and adjusting your grip for easier navigation. You can also prov... ⇲

No clear method to add or delete music

Fix: To add music, use the 'Import' feature in the app. Navigate to the library section, look for an 'Import' or 'Add Music' button, and follow t... ⇲

No album artwork or lyrics display options

Fix: Ensure that your music files have embedded album artwork. You can add artwork using music management software like iTunes before importing t... ⇲

User interface is confusing

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help you navigate more easily. You can... ⇲
 
Downloads issue

Difficult to download FLAC/ALAC from Apple Music

Fix: Use a computer to download your FLAC/ALAC files from Apple Music and then transfer them to your iPhone using iTunes or Finder. This method c... ⇲
 
Support issue

User instructions only in Japanese

Fix: Use a translation app like Google Translate to scan and translate the instructions. This can help you understand the features and functional... ⇲

No support link available

Fix: Search for user forums or community groups online where other users may share solutions and tips for the Onkyo HF Player. These can be valua... ⇲
 
Network issue

Causes data slowdown and audio routing issues

Fix: Try closing other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on new... ⇲
 
Audio issue

Plays songs at 1/4 speed

Fix: Check the playback speed settings in the app. Look for an option that allows you to adjust playback speed and set it back to normal. OR I... ⇲
 
Bugs issue

Only plays a few albums

Fix: Check if your music library is fully synced with the app. Go to the settings and look for a sync option to ensure all your music is availabl... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
50.0%

Good experience
30.8%

Neutral
19.2%

~ from our NLP analysis of 26 combined software ratings.

 Switch to these Alternatives:
Hi-Res music player-NePLAYER
Neutron Music Player
KaiserTone Audio Player +HiRes
music player-NePLAYER Lite
scylla - Hi-Res Music Player
KaiserTone Medley -HiRes Audio
fidata Music App
Audirvāna Remote
Amarra Play
mconnect Player

 Private Data Onkyo HF Player collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Pleasant spring day: $2.99 Image of spring with a refreshing breeze.
  2. Silent winter: $2.99 Quiet winter time with your favourite things.
  3. Merry Christmas: $2.99 Christmas holidays with your favourite music.
  4. Time to enjoy: $2.99 Cute illustration based on blue.
  5. Relaxing Time: $2.99 Retro illustration with a soft atmosphere.
  6. Dark: $1.99 Darkの着せ替えです。
  7. Blue: $1.99 Blueの着せ替えです。
  8. White: $1.99 Whiteの着せ替えです。