fix problems on Lamptier [iphone]

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—— Run into issues on Lamptier ? Get help pending when official support gets back to you!

Lamptier for Philips Hue
Info:
company: Infoality Ltd
: http://lamptier.com/
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Settings issue

No intuitive way to turn off light routines

Fix: To turn off light routines, go to the Routines section in the app. You may need to tap on each routine to access its settings and disable it... ⇲
 
Loading issue

Long startup times

Fix: Ensure that your iPhone is updated to the latest iOS version, as updates can improve app performance. Go to Settings > General > Software Up... ⇲
 
Crashes issue

Lamptier crashes when connecting to bridge

Fix: Make sure your Philips Hue bridge is powered on and connected to the same Wi-Fi network as your iPhone. Restart both the bridge and your iPh... ⇲
 
Compatibility issue

Does not handle more than 15 lights

Fix: If you have more than 15 lights, consider grouping them into scenes or zones within the app. This can help manage the lights more effectivel... ⇲

Lack of integration with other smart devices

Fix: Explore third-party apps that can bridge the gap between Lamptier and other smart devices. Apps like IFTTT can help create custom automation... ⇲

No IFTTT or Google Home integration

Fix: Explore using the Philips Hue app, which supports IFTTT and Google Home integration, allowing you to create automations with other smart dev... ⇲
 
Customization issue

No Siri shortcut integration

Fix: You can create custom shortcuts using the Shortcuts app on your iPhone. Open Shortcuts, tap the '+' icon to create a new shortcut, and use t... ⇲
 
Audio issue

Inconsistent music playback

Fix: Check your music app settings to ensure that it is not set to shuffle or repeat unexpectedly. This can affect how music plays in conjunction... ⇲

Scenes often default to preset music

Fix: When creating a scene, make sure to save your custom settings before exiting. This can help prevent the app from reverting to default settin... ⇲
 
Updates issue

No updates or new scenes for months

Fix: Regularly check the app store for updates to Lamptier. If there are no updates, consider exploring other apps that offer similar functionali... ⇲
 
Freezing issue

Lamptier freezes during music sync

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check. If storage is low, delete un... ⇲
 
UI issue

Clunky and non-responsive UI

Fix: Try clearing the app's cache if the option is available in the settings. This can help improve responsiveness. If not, uninstalling and rein... ⇲
 
Payments issue

Failure to restore purchases

Fix: Check your Apple ID settings to ensure you are logged in with the same account used for the original purchase. Go to Settings > [Your Name]... ⇲
 
Support issue

Limited setup instructions

Fix: Look for online tutorials or user guides specific to Lamptier. YouTube can be a great resource for visual step-by-step instructions. OR J... ⇲
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 what users are saying
Good experience
89.7%

Bad experience
6.3%

Neutral
4.0%

~ from our NLP analysis of 397 combined software ratings.

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all 4 hue (for Philips Hue)
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 Private Data Lamptier collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Starter Plan, up to 15 lamps: $2.99 Unlocks access to lighting scene library
  2. Starter Plan, up to 15 lamps: $29.99 Unlocks access to lighting scene library
  3. Monthly Plan, up to 50 lamps: $4.99 Unlocks access to lighting scene library
  4. Yearly Plan, up to 50 lamps: $34.99 Unlocks access to library of lighting scenes
  5. Starter Plan, up to 15 lamps: $2.99 Unlocks access to lighting scene library
  6. Monthly Plan, up to 50 lamps: $4.99 Unlocks access to lighting scene library
  7. Yearly Plan, up to 50 lamps: $29.99 Unlocks access to library of lighting scenes
  8. Quarterly Plan, up to 50 lamps: $14.99 Unlocks access to library of lighting scenes
  9. Starter Plan, up to 15 lamps: $29.99 Unlocks access to lighting scene library
  10. Quarterly Plan, up to 50 lamps: $14.99 Unlocks access to library of lighting scenes