Fix F1 TV errors on iphone

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48 problems reported in the past 24 hours

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Video
AirPlay issues

🛠️ 1. Ensure both your iPhone and the AirPlay device (like Apple TV) are on the same Wi-Fi network. 2.... show fix »
blocky video quality

🛠️ 1. Check your internet connection as poor bandwidth can cause video quality issues. Ensure you have... show fix »
inability to cast to TV

🛠️ 1. Ensure your casting device (like Chromecast) is set up correctly and connected to the same Wi-Fi... show fix »
stream quality issues

🛠️ 1. Check your internet speed and stability. If slow, try switching networks or resetting your router... show fix »
inability to stream replays

🛠️ 1. Check if replays are available for the specific event you are trying to watch. Not all events may... show fix »
 
Payments
subscription renewal problems

🛠️ 1. Check your payment method in the App Store. Go to Settings > [your name] > Subscriptions and ensu... show fix »
 
Bugs
error codes during streaming

🛠️ 1. Note the specific error code and search for it in the app's help section or online for specific t... show fix »
inconsistent app performance

🛠️ 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Upda... show fix »
 
UI
clunky video UI

🛠️ 1. Familiarize yourself with the app's layout by exploring the menus and options. 2. Check for any a... show fix »
 
Search
difficulties finding content

🛠️ 1. Use the search function within the app to locate specific events or shows. 2. Browse through cate... show fix »
 
Login
difficulties with login and account management

🛠️ 1. Ensure you are entering the correct username and password. If forgotten, use the 'Forgot Password... show fix »
 
Freezing
app freezes while watching stream

🛠️ 1. Close the F1 TV app completely by swiping it away from the app switcher. 2. Restart your iPhone t... show fix »
 
Settings
no calendar information

🛠️ 1. Check the app settings to see if there is an option to enable calendar notifications or events. 2... show fix »
lack of quality settings for streaming

🛠️ 1. Check the app settings to see if there are any options for adjusting video quality. 2. If no opti... show fix »
 
Account
exceeded device limit error

🛠️ 1. Log out of the F1 TV app on devices you are not using to free up space. 2. Check your account set... show fix »
 
Network
poor mobile data quality

🛠️ 1. Check your mobile data settings to ensure the F1 TV app has permission to use mobile data. Go to... show fix »
 
Permissions
no access to pre-race shows

🛠️ 1. Check the app's schedule or content library to see if pre-race shows are available for the specif... show fix »
 
Audio
unprofessional commentary bias

🛠️ 1. Consider muting the commentary and listening to your own music or commentary from another source.... show fix »
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 Contact Support
Developer:
Formula One Digital Media Limited
Email:
  https://support.f1.tv/s/?language=en_US
Website:
🌐 f1tv.com
Terms/Privacy:
⚔️ https://account.formula1.com/#/en/privacy-policy
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 Private Data F1 TV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics
    • Other Data

 Breakdown of Software Ratings
Positive experience
95.0%

Negative experience
3.6%

Neutral
1.4%

~ from our NLP analysis of 85,976 combined software ratings.
  Cost of Subscriptions
  1. F1 TV Pro Monthly: $10.99 F1 TV Pro Monthly
  2. F1 TV Pro Monthly (FT): $10.99 F1 TV Pro Monthly
  3. F1 TV Pro Annual: $84.99 F1 TV Pro Annual Subscription
  4. F1 TV Access Monthly: $3.49 F1 TV Access Monthly
  5. F1 TV Pro Annual (FT): $84.99 F1 TV Pro Annual
  6. F1 TV Pro Monthly (Intro): $10.99 F1 TV Pro Monthly (Intro)
  7. F1 TV Access Annual: $29.99 F1 TV Access Annual Subscription
  8. F1 TV Pro Annual (Intro): $84.99 F1 TV Pro Annual (Intro)