fix problems on Birdi Pharmacy [iphone]

—— Run into issues on Birdi Pharmacy? Get help pending when official support gets back to you!

Birdi Pharmacy

Info:

company: Birdi, Inc

: http://www.birdirx.com/help

: www.birdirx.com

Chat with our AI-based Birdi Pharmacy Support

🛠️ Common Birdi Pharmacy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Birdi Pharmacy is very slow

Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage. Find Birdi Pharmacy and tap on it. If there's an option to 'O... ⇲

unable to save login information

Fix: 1. Check your settings: Go to Settings > Passwords & Accounts and ensure that 'AutoFill Passwords' is enabled. This allows the app to save a... ⇲

Security issue

Face ID authentication fails

Fix: 1. Re-enable Face ID: Go to Settings > Face ID & Passcode. Ensure that Face ID is set up for the Birdi Pharmacy app. If it is, try turning i... ⇲

Bugs issue

unable to add prescriptions

Fix: 1. Restart the app: Close the app completely and reopen it. Sometimes, a simple restart can resolve temporary glitches. OR 2. Check your... ⇲

Birdi Pharmacy functionality is lacking

Fix: 1. Explore all features: Take time to explore the app thoroughly, as some features may not be immediately visible or intuitive. OR 2. Pro... ⇲

Crashes issue

Birdi Pharmacy crashes when accessing account

Fix: 1. Update the app: Go to the App Store, search for Birdi Pharmacy, and check if an update is available. Install it to fix potential bugs cau... ⇲

UI issue

cannot view prescriptions

Fix: 1. Check permissions: Go to Settings > Privacy > Health and ensure that Birdi Pharmacy has the necessary permissions to access your health d... ⇲

submit button grayed out for transfers

Fix: 1. Ensure all required fields are filled: Double-check that all necessary information is entered correctly before attempting to submit the t... ⇲

Slow issue

refill process is lengthy

Fix: 1. Use the app’s quick refill option: If available, look for a quick refill feature that allows you to refill prescriptions with fewer steps... ⇲

Customization issue

no option to save prescriber info

Fix: 1. Manually enter prescriber info each time: If the app does not allow saving, keep a note of your prescriber’s information in a secure note... ⇲

Freezing issue

spinning wheel of death when adding prescriptions

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection, as a weak connection can cause loading issues.... ⇲

Updates issue

order status not updated

Fix: 1. Refresh the app: Pull down on the screen to refresh the order status. This can help update the information displayed. OR 2. Check for... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

78.2%

Bad experience

15.6%

Neutral

6.2%

~ from our NLP analysis of 257 combined software ratings.

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Private Data Birdi Pharmacy collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics