—— Run into issues on Airtel Thanks? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Restart your iPhone: Sometimes, a simple restart can improve app performance. Press and hold the power button until you see the slider, t... ⇲
Fix: 1. Refresh the app: Pull down on the main screen of the app to refresh the data manually. This can help in getting the latest updates. 2. Ch... ⇲
Fix: 1. Use the in-app chat feature: If available, use the chat option within the app for immediate assistance. This can often be faster than cal... ⇲
Fix: 1. Use the in-app feedback feature: If available, use the feedback option to lodge your complaint directly through the app. 2. Utilize socia... ⇲
Fix: 1. Request a different technician: If you are not satisfied with the service, contact customer support and request a different technician fo... ⇲
Fix: 1. Use the in-app chat: If available, use the in-app chat for quicker responses compared to email or phone support. 2. Follow up: If you hav... ⇲
Fix: 1. Check for updates: Ensure that you have the latest version of the app, as new features may be added in updates. 2. Use the website: If th... ⇲
Fix: 1. Navigate to the 'Plans' section: Open the app, go to the 'Plans' section, and follow the prompts to change your plan. Ensure you have a s... ⇲
Fix: 1. Set reminders: If auto-recharge is not available, set a reminder on your phone to recharge before your plan expires. 2. Use the website:... ⇲
Fix: 1. Navigate to the 'Services' section: Open the app and go to the 'Services' section to find options to deactivate any unwanted services. 2.... ⇲
Fix: 1. Review your billing history: Go to the 'Billing' section in the app to check your past bills and identify discrepancies. 2. Update paymen... ⇲
Fix: 1. Restart the app: Close the app completely and reopen it to see if the interface becomes responsive. 2. Clear app cache: Offload the app f... ⇲
Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the 'Forgot Password' link on the login sc... ⇲
Fix: 1. Read the terms carefully: Before participating in any cashback offer, read the terms and conditions to understand the eligibility and pro... ⇲
Fix: 1. Read the terms carefully: Before participating in any promotion, take the time to read the terms and conditions thoroughly. 2. Contact su... ⇲
Fix: 1. Check your network: Ensure you have a stable network connection to receive the OTP. 2. Request a new OTP: If the OTP is not received, use... ⇲
Fix: 1. Check network status: Use the Airtel website or app to check for any reported outages in your area. 2. Restart your device: Sometimes, re... ⇲
Fix: 1. Check coverage maps: Visit the Airtel website to view coverage maps and see if your area is well-covered. 2. Move to a different location... ⇲
Fix: 1. Refresh the app: Pull down on the main screen of the app to refresh your usage data manually. 2. Check settings: Ensure that your usage t... ⇲
Fix: 1. Update the app: Go to the App Store and check for updates for the Airtel Thanks app. Installing the latest version can fix crashing issue... ⇲