fix problems on Cupshe [iphone]

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—— Run into issues on Cupshe? Get help pending when official support gets back to you!

Cupshe - Swimwear & Clothing
Info:
company: CUPSHE Inc.
: https://www.cupshe.com
: www.cupshe.com
Chat with our AI-based Cupshe Support
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Support issue

Lack of packing slips

Fix: If you do not receive a packing slip with your order, you can create your own by taking a screenshot of your order confirmation email. This... ⇲

General email replies from customer service

Fix: To receive more specific responses, ensure that your initial email includes detailed information about your issue, including order numbers,... ⇲

No customer service phone number available

Fix: Utilize the app's live chat feature or email support as your primary means of communication. If you prefer speaking to someone, check if the... ⇲
 
Bugs issue

Inaccurate order confirmations

Fix: If you notice inaccuracies in your order confirmation, double-check the order details in the app under your order history. If discrepancies... ⇲
 
Customization issue

Limited size options for plus sizes

Fix: If you find limited options for plus sizes, consider using the app's filter feature to search specifically for plus-size items. This can hel... ⇲

No option to select different sizes for bikini tops and bottoms

Fix: When shopping for bikinis, look for sets that allow you to select sizes for tops and bottoms separately. If the app does not offer this opti... ⇲

Limited color options displayed for items

Fix: If you notice limited color options, check the product page for a color selection dropdown. Sometimes, colors may not be displayed until you... ⇲
 
UI issue

Cupshe does not link cart items back to product pages

Fix: To keep track of items in your cart, take note of the product names or descriptions before adding them to your cart. You can also take scree... ⇲

No models for larger sizes in product images

Fix: To get a better idea of how items fit, look for customer reviews that include photos. Many users share their own images wearing the products... ⇲
 
Syncing issue

Tracking issues with shipping

Fix: If you encounter tracking issues, first check the tracking link provided in your shipping confirmation email. Sometimes, it may take a few h... ⇲
 
Settings issue

Return policy is unclear

Fix: To better understand the return policy, check the app's help or FAQ section, which often contains detailed information about returns. Make s... ⇲
 
Updates issue

App-exclusive discounts not always available

Fix: To maximize your savings, regularly check the app for promotions and discounts. Sign up for notifications or newsletters if available, as th... ⇲
 
Loading issue

Cupshe refresh rate issues

Fix: If the app is slow to refresh, try closing the app completely and reopening it. This can help clear any temporary glitches. Additionally, en... ⇲
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 what users are saying
Good experience
97.5%

Neutral
1.3%

Bad experience
1.2%

~ from our NLP analysis of 61,157 combined software ratings.

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 Private Data Cupshe collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics