fix problems on FreeCast [iphone]

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—— Run into issues on FreeCast? Get help pending when official support gets back to you!

FreeCast: TV Shows & Movies
Info:
company: FreeCast, Inc.
: https://support.freecast.com/
: watch.freecast.com
Chat with our AI-based FreeCast Support
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Installation issue

requires reinstallation to access paid channels

Fix: 1. Log out and log back in: Sometimes, simply logging out of your account in the app and then logging back in can refresh your access to pai... ⇲
 
Slow issue

slow app opening

Fix: 1. Restart your iPhone: A simple restart can clear temporary glitches and improve app performance. Press and hold the power button, then sli... ⇲
 
UI issue

difficult to record shows

Fix: 1. Familiarize with the recording feature: Open FreeCast and navigate to the help section or user guide within the app to understand how to... ⇲

lack of response in icon/selection

Fix: 1. Restart the app: Close FreeCast completely by swiping up from the bottom of the screen (or double-clicking the home button) and swiping t... ⇲
 
Payments issue

payment options limited to card

Fix: 1. Use a virtual card: If you have access to a digital wallet or banking app, consider creating a virtual card that can be used for online p... ⇲
 
Compatibility issue

streaming issues on Apple devices

Fix: 1. Check your internet connection: Ensure that your Wi-Fi or cellular data is stable. You can test this by trying to stream other apps or we... ⇲

inability to stream from iPhone to Roku

Fix: 1. Ensure both devices are on the same Wi-Fi network: Check that your iPhone and Roku are connected to the same Wi-Fi network, as this is ne... ⇲

limited free channel quality

Fix: 1. Upgrade to a paid plan: If you find the quality of free channels lacking, consider upgrading to a paid subscription if available, as this... ⇲
 
Crashes issue

FreeCast crashes frequently

Fix: 1. Update the app: Ensure you have the latest version of FreeCast installed, as updates often include bug fixes that can reduce crashes. O... ⇲
 
Account issue

account recognition issues

Fix: 1. Reset your password: If you are having trouble with account recognition, try resetting your password through the app or website to refres... ⇲
 
Bugs issue

bugs affecting specific channels

Fix: 1. Report the issue within the app: Use any feedback or report feature in FreeCast to notify them of the specific channel bugs, which may he... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
50.4%

Bad experience
46.0%

Neutral
3.5%

~ from our NLP analysis of 113 combined software ratings.

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 Private Data FreeCast collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics