fix problems on KARK 4 News ArkansasMatters [iphone]

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—— Run into issues on KARK 4 News ArkansasMatters? Get help pending when official support gets back to you!

KARK 4 News ArkansasMatters
Info:
company: Nexstar Broadcasting
: https://www.kark.com/contact-us/
: www.kark.com
Chat with our AI-based KARK 4 News ArkansasMatters Support
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UI issue

KARK 4 News ArkansasMatters is not user friendly

Fix: Familiarize yourself with the app's layout by exploring each section. Take note of where key features are located, and consider creating a p... ⇲

KARK 4 News ArkansasMatters does not scroll on iPhone or iPad

Fix: Check if your device has any accessibility settings enabled that might affect scrolling. Go to 'Settings' > 'Accessibility' and review optio... ⇲

Navigation is difficult with new layout

Fix: Take some time to explore the new layout. Familiarize yourself with the new sections and features. Sometimes, a little exploration can help... ⇲
 
Notifications issue

Alerts are not relevant or important

Fix: Review your notification settings for the app. Go to 'Settings' > 'Notifications' > 'KARK 4 News' and adjust the types of alerts you want to... ⇲

Push notifications do not link directly to stories

Fix: Check the app's notification settings to ensure that they are configured correctly. Go to 'Settings' > 'Notifications' > 'KARK 4 News' and e... ⇲
 
Freezing issue

KARK 4 News ArkansasMatters freezes and locks up

Fix: Try restarting your iPhone. This can clear temporary glitches that may be causing the app to freeze. Press and hold the power button until y... ⇲
 
Updates issue

Content is not updated in a timely manner

Fix: Check your internet connection. A weak or unstable connection can affect content updates. Ensure you are connected to a reliable Wi-Fi netwo... ⇲

Special weather statements lack detailed information

Fix: Consider using a dedicated weather app for more detailed weather information. There are many reliable weather apps available that provide co... ⇲

KARK 4 News ArkansasMatters updates make it worse each time

Fix: If you find that updates are consistently causing issues, consider disabling automatic updates. Go to 'Settings' > 'App Store' and toggle of... ⇲

Lead story remains unchanged for days

Fix: Manually refresh the app by pulling down on the main news feed to check for updates. This can sometimes prompt the app to refresh its conten... ⇲
 
Video issue

Video plays automatically every time a story is opened

Fix: Check the app settings for any options related to video playback. Some apps allow you to disable autoplay for videos. If available, toggle t... ⇲
 
Bugs issue

Misspellings and grammatical errors in articles

Fix: If you notice errors, consider taking note of them and providing feedback through any available feedback option in the app. This can help im... ⇲

Inconsistent sports programming

Fix: Check the app's settings to see if there are options to customize your sports preferences. This may help ensure you receive updates on the t... ⇲
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 what users are saying
Good experience
92.9%

Neutral
3.8%

Bad experience
3.3%

~ from our NLP analysis of 4,589 combined software ratings.

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 Private Data KARK 4 News ArkansasMatters collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics