fix problems on Catan Universe [iphone]

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—— Run into issues on Catan Universe? Get help pending when official support gets back to you!

Catan Universe
Info:
company: USM
: http://catanuniverse.com/en/support
: www.catanuniverse.com
Chat with our AI-based Catan Universe Support
   Hello! How can I assist you?  

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Gameplay issue

Multiplayer options are restricted

Fix: 1. Check for updates: Ensure that your app is updated to the latest version, as updates may introduce new multiplayer features. 2. Explore... ⇲

Difficulties in inviting friends

Fix: 1. Check permissions: Ensure that Catan Universe has the necessary permissions to access your contacts or social media accounts. Go to Setti... ⇲

AI has unfair advantages

Fix: 1. Adjust difficulty settings: If the game allows, lower the difficulty level of the AI opponents to make the game more balanced. 2. Play w... ⇲

Suspicious dice rolling patterns

Fix: 1. Track rolls: Keep a manual log of dice rolls during your games to identify patterns. This can help you understand if the rolls are indeed... ⇲

Inadequate tutorial for expansions

Fix: 1. Look for online resources: Search for video tutorials or guides on platforms like YouTube that explain the expansions in detail. 2. Join... ⇲

Trading mechanics are flawed

Fix: 1. Review trading rules: Familiarize yourself with the trading rules in the game to ensure you are using them correctly. 2. Use trade offer... ⇲

Limited trade options

Fix: 1. Explore all trade possibilities: Make sure to check all available resources and trade options before concluding that they are limited. 2... ⇲

Aggressive player behavior

Fix: 1. Use mute options: If available, mute players who are being aggressive or disruptive during the game. 2. Report behavior: If the game has... ⇲

Long kick timer

Fix: 1. Communicate with players: Use chat features to communicate with players who may be inactive, encouraging them to make their moves faster.... ⇲

Inconsistent resource generation

Fix: 1. Track resource generation: Keep a log of resource generation during games to identify patterns and adjust your strategy accordingly. 2.... ⇲

Non-random dice rolls

Fix: 1. Track rolls: Keep a record of dice rolls to see if there is a pattern that suggests non-randomness. 2. Change game settings: If possible... ⇲
 
Glitches issue

Frequent game glitches and bugs

Fix: 1. Restart the app: Close and reopen Catan Universe to clear temporary glitches. 2. Update the app: Check the App Store for any available u... ⇲
 
UI issue

Lack of intuitive user interface

Fix: 1. Explore settings: Go through the app settings to customize the interface to your liking, which may improve usability. 2. Use tutorials:... ⇲

Visual calculation issues

Fix: 1. Double-check calculations: Take a moment to manually verify any calculations that seem off to ensure accuracy. 2. Use paper: Keep a note... ⇲

Complex controls for card placement

Fix: 1. Practice: Spend time in practice games to become more familiar with the controls for card placement. 2. Check settings: Look for any con... ⇲

Unclear UI for building actions

Fix: 1. Explore the UI: Spend time exploring the user interface to familiarize yourself with where building actions are located. 2. Use tutorial... ⇲
 
Camera issue

Obnoxious camera angles

Fix: 1. Adjust camera settings: Check if there are any camera settings in the options menu that allow you to change the angle or perspective. 2.... ⇲
 
Freezing issue

Game freezes during trades

Fix: 1. Restart the app: Close and reopen Catan Universe to clear any temporary issues causing the freeze. 2. Check for updates: Ensure that you... ⇲
 
Payments issue

Difficulties in purchasing expansions

Fix: 1. Check payment methods: Ensure that your payment method is valid and has sufficient funds. Go to Settings > Payment & Shipping to verify.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
69.6%

Bad experience
24.3%

Neutral
6.1%

~ from our NLP analysis of 28,081 combined software ratings.

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 Private Data Catan Universe collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 500 Catan Gold: $4.99 A large stack of golden coins.
  2. 1700 Catan Gold: $14.99 A mountain of golden coins.
  3. 900 Catan Gold: $7.99 A bunch of golden coins.
  4. 200 Catan Gold: $1.99 A handful of golden coins.
  5. 300 Catan Gold: $2.99 A stack of golden coins.
  6. 3000 Catan Gold: $26.99 A treasure of golden coins.