fix problems on WBKO News [iphone]

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—— Run into issues on WBKO News? Get help pending when official support gets back to you!

WBKO News
Info:
company: Gray Television Group, Inc.
: https://www.wbko.com/page/app-support/
: www.wbko.com
Chat with our AI-based WBKO News Support
   Hello! How can I assist you?  

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Notifications issue

Inaccurate breaking news notifications

Fix: 1. Adjust notification settings: Go to your iPhone's Settings > Notifications > WBKO News. Ensure that notifications are enabled and check i... ⇲

Sports notifications despite being turned off

Fix: 1. Check notification settings: Go to your iPhone's Settings > Notifications > WBKO News. Ensure that sports notifications are turned off. I... ⇲
 
Features issue

Weather forecast feature missing

Fix: 1. Check app settings: Open the WBKO News app and look for settings related to weather. Ensure that the weather feature is enabled and that... ⇲
 
Ads issue

Ads before accessing homepage

Fix: 1. Look for a premium version: Check if WBKO News offers a subscription that removes ads. This can provide a smoother experience when access... ⇲

Confusing advertisement placement

Fix: 1. Familiarize yourself with the layout: Spend some time navigating the app to understand where ads are placed. This can help you avoid conf... ⇲

Frustrating ad duration before news

Fix: 1. Look for a premium version: Check if WBKO News offers a subscription that removes or reduces ad duration. This can enhance your experienc... ⇲

Poor user experience due to ads

Fix: 1. Look for a premium version: Check if WBKO News offers a subscription that removes ads for a better user experience. 2. Provide feedback:... ⇲
 
Audio issue

Poor reception and unprofessional broadcasting

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲
 
Network issue

Inability to access local news

Fix: 1. Check location settings: Ensure that location services are enabled for WBKO News. Go to Settings > Privacy > Location Services and make s... ⇲
 
Loading issue

WBKO News fails to load after updates

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve issues after an update. Hold down the power button, turn off your device, wa... ⇲
 
Video issue

Difficulties in viewing weather videos

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. A poor connection can hinder video playback. 2. Re... ⇲
 
Content issue

Inconsistent news coverage

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may improve news coverage and reliability. 2. Explore di... ⇲
 
Compatibility issue

Lack of app availability on Apple TV

Fix: 1. Use AirPlay: If you want to view WBKO News content on your Apple TV, you can use AirPlay from your iPhone. Open the app, swipe down from... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
47.3%

Bad experience
44.0%

Neutral
8.7%

~ from our NLP analysis of 150 combined software ratings.

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 Private Data WBKO News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics