fix problems on GEUS [iphone]

—— Run into issues on GEUS? Get help pending when official support gets back to you!

GEUS

Info:

company: Paymentus Corporation

: http://www.geus.org/

Chat with our AI-based GEUS Support

🛠️ Common GEUS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Payment method input issues

Fix: Ensure that you are entering your payment information correctly. Double-check for any typos in your credit card number, expiration date, and... ⇲

Lack of daily usage visibility

Fix: Check if the app has a settings or preferences section where you can enable daily usage reports or notifications. Sometimes, usage visibilit... ⇲

UI issue

No PDF bill access on mobile

Fix: Look for an option within the app to view or download your bills. Sometimes, this feature is located under 'Billing' or 'Account' sections.... ⇲

Inability to view detailed charges

Fix: Navigate to the billing or transaction history section of the app. There may be an option to expand or view more details about each charge.... ⇲

Notifications issue

Notification issues

Fix: Check your iPhone's notification settings. Go to Settings > Notifications > GEUS and ensure that notifications are enabled. You can also cus... ⇲

Password not remembered

Fix: Make sure that the 'Remember Me' or 'Keep me logged in' option is selected when logging in. If you are still having issues, consider resetti... ⇲

Login problems

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you have forgotten your password, use t... ⇲

Crashes issue

Frequent crashes

Fix: Update the app to the latest version. Go to the App Store, search for GEUS, and see if an update is available. Developers often release upda... ⇲

Compatibility issue

Poor scaling on newer devices

Fix: Check for app updates that may address compatibility issues with newer devices. Go to the App Store and see if an update is available for GE... ⇲

Registration issue

User enrollment issues

Fix: Ensure that you are following the correct enrollment process as outlined in the app. Sometimes, there are specific steps that need to be fol... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.3%

Neutral

2.0%

Bad experience

0.7%

~ from our NLP analysis of 147 combined software ratings.

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Private Data GEUS collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Diagnostics