—— Run into issues on NBC Mobile Application? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
Fix: Check the app settings to ensure that the 'Remember Me' or 'Stay Signed In' option is enabled during the sign-in process. If this option is... ⇲
Fix: Close any other applications running in the background to free up system resources. You can do this by double-tapping the home button (or sw... ⇲
Fix: Familiarize yourself with the app's layout by exploring its features and options. Sometimes, taking time to understand the navigation can ma... ⇲
Fix: Review the app's features and see if there are any settings or options that you may not have explored yet. Sometimes, functionality can be h... ⇲
Fix: Check if the app has a specific section for ordering checks. Sometimes, this feature may be located under 'Account Services' or 'Order Check... ⇲
Fix: Review the app's features to ensure you are utilizing all available options. Sometimes, features may be hidden in menus or settings that are... ⇲
Fix: Enable automatic updates for the app by going to Settings > App Store > App Updates. This will ensure that you always have the latest versio... ⇲
Fix: Explore the app's features thoroughly to see if there are any hidden functionalities that you may not be aware of. Sometimes, apps may have... ⇲
Fix: If you encounter a maintenance message, try closing the app completely and reopening it after a few minutes. This can sometimes resolve temp... ⇲
Fix: Ensure that your internet connection is stable when attempting to make Interac transfers. A weak connection can lead to failed transactions.... ⇲
Fix: If you cannot access your account after an update, try logging out and logging back in. This can refresh your session and resolve access iss... ⇲
Fix: Check the app settings to see if there is an option to enable e-statements. Sometimes, this feature may need to be activated manually within... ⇲
Fix: If the app frequently requires reinstallation, ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage t... ⇲
Fix: If you need assistance, check the app for a help or FAQ section that may provide answers to common questions. This can often resolve issues... ⇲