fix problems on OnBeat [iphone]

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—— Run into issues on OnBeat? Get help pending when official support gets back to you!

OnBeat: Video & Reels Maker
Info:
company: Cardinal Blue
: https://picc.co/products
: picc.co
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Customization issue

limited music options

Fix: 1. Explore other music apps that allow you to create playlists and use them in OnBeat. Apps like Spotify or Apple Music can provide a wider... ⇲

no save draft feature

Fix: 1. As a workaround, consider taking screenshots of your progress or jotting down notes on what you have done so far. This can help you recre... ⇲
 
Audio issue

exporting audio issues

Fix: 1. Ensure that the audio format you are trying to export is supported by OnBeat. Check the app's documentation for supported formats. 2. Tr... ⇲

OnBeat is largely useless without audio export

Fix: 1. As a workaround, consider using another app for audio editing and then combine the audio with your video in OnBeat. Apps like GarageBand... ⇲
 
UI issue

flips photos when full screened

Fix: 1. Before adding photos to your project, check their orientation in your Photos app. Rotate them if necessary to ensure they display correct... ⇲

frustrating user experience

Fix: 1. Familiarize yourself with the app's features by watching tutorial videos or reading user guides available online. This can help you navig... ⇲
 
Loading issue

OnBeat struggles to load adjustments

Fix: 1. Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) a... ⇲
 
Slow issue

long export times

Fix: 1. Ensure your device has enough storage space available. Go to Settings > General > iPhone Storage and delete unnecessary files or apps. 2... ⇲
 
Glitches issue

glitches when adding music from IG

Fix: 1. Try downloading the music you want to use from Instagram to your device first, then import it into OnBeat instead of adding it directly f... ⇲
 
Bugs issue

data missing prevents saving drafts

Fix: 1. Regularly back up your project data by exporting it as a video file, even if it's not complete. This way, you can avoid losing your work.... ⇲

pro version does not work as expected

Fix: 1. Ensure that you have the latest version of the app installed. Go to the App Store, search for OnBeat, and check for updates. 2. Try logg... ⇲
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 what users are saying
Good experience
94.6%

Bad experience
3.0%

Neutral
2.4%

~ from our NLP analysis of 1,788 combined software ratings.

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 Private Data OnBeat collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. OnBeat PRO: $59.99 OnBeat PRO (Annual)
  2. OnBeat PRO: $7.99 OnBeat PRO (Monthly)
  3. OnBeat PRO: $35.99 OnBeat PRO (Annual)
  4. OnBeat PRO: $59.99 OnBeat PRO (Annual)
  5. OnBeat PRO: $7.99 OnBeat PRO (Monthly)
  6. OnBeat PRO: $159.99 OnBeat PRO (Lifetime)
  7. OnBeat PRO: $4.99 OnBeat PRO (Monthly)