fix problems on My Benefits Accounts [iphone]

​

—— Run into issues on My Benefits Accounts? Get help pending when official support gets back to you!

My Benefits Accounts
Info:
company: Plansource
: https://plansource.com
Chat with our AI-based My Benefits Accounts Support
   Hello! How can I assist you?  

characters left:
 
Login issue

Unable to log in due to incorrect credential messages

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have forgotten your password, us... ⇲

Repeated error messages during login

Fix: Clear the app's cache or data as mentioned earlier. This can help resolve any corrupted data that might be causing repeated errors. OR Tr... ⇲

Issues with login messages blocking access to features

Fix: Log out of the app and log back in. This can refresh your session and may resolve any temporary issues with access. OR Check for any app... ⇲
 
Slow issue

Slow performance with new features

Fix: Close other apps running in the background. Double-click the Home button (or swipe up from the bottom of the screen on newer models) and swi... ⇲
 
Network issue

Error messages when trying to connect to the server

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. Try switching between Wi-Fi and cellular... ⇲
 
UI issue

Difficult navigation and user experience

Fix: Familiarize yourself with the app's layout. Spend some time exploring the menus and features to understand where everything is located. Look... ⇲
 
Registration issue

Authentication email not sent for access confirmation

Fix: Check your spam or junk email folder. Sometimes, authentication emails can be filtered out by your email provider. If you find it there, mar... ⇲
 
Bugs issue

Inability to add expenses

Fix: Ensure that you have the latest version of the app installed. If not, update it through the App Store. Sometimes, bugs in older versions can... ⇲

Inconsistent accuracy and processing times

Fix: Ensure that you are entering data correctly and consistently. Double-check your entries for accuracy, as errors can lead to processing delay... ⇲
 
Crashes issue

My Benefits Accounts closes unexpectedly

Fix: Check for any available updates for the app and your iPhone. Keeping both updated can resolve many stability issues. OR Free up storage s... ⇲
 
Support issue

Frustrating customer service interactions

Fix: Document your issues clearly before reaching out to customer service. This can help streamline the process and ensure you get the assistance... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
60.2%

Bad experience
37.3%

Neutral
2.5%

~ from our NLP analysis of 118 combined software ratings.

 Switch to these Alternatives:
ViaMobile
Via Benefits Accounts
BrightPlan
NueSynergy Mobile
Pinnacle Health & Benefits
USC Credit Union Mobile
AvidiaHealth HSA
E-Central Credit Union Mobile
my-benefits
UMB Benefit Spending Accounts

 Private Data My Benefits Accounts collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data