fix problems on Ride Sun Metro [iphone]

—— Run into issues on Ride Sun Metro? Get help pending when official support gets back to you!

Ride Sun Metro

Info:

company: City of El Paso

: https://www.elpasotexas.gov/contact

Chat with our AI-based Ride Sun Metro Support

🛠️ Common Ride Sun Metro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not provide intuitive route selection for trip planning

Fix: To improve your trip planning experience, try using a third-party mapping application like Google Maps or Apple Maps. These apps often provi... ⇲

Route maps are not integrated for trip planning

Fix: As a workaround, you can take screenshots of the route maps from the app and save them to your phone for easy reference while planning your... ⇲

Loading issue

Unable to view relevant routes without loading entire city route maps

Fix: Try zooming in on the specific area of interest on the route map. This may help load only the relevant routes instead of the entire city map... ⇲

UI issue

Bus stops are not shown on route maps

Fix: To find bus stops, you can use the Ride Sun Metro website, which may provide a more detailed map with bus stop locations. Alternatively, you... ⇲

Tram route map does not indicate direction of trams

Fix: As a workaround, refer to the official tram schedule available on the Ride Sun Metro website or at tram stops, which typically indicates the... ⇲

Slow issue

Streetcar tracker is always behind

Fix: To mitigate the issue of the streetcar tracker being behind, try checking the schedule for the streetcars directly on the Ride Sun Metro web... ⇲

Ride Sun Metro is slow and takes too long to load

Fix: Try clearing the app's cache by going to your iPhone settings, selecting the Ride Sun Metro app, and choosing to clear cache or data if avai... ⇲

Customization issue

Cannot remove streetcars from the map during training

Fix: Check the app settings to see if there is an option to customize the map view. Some apps allow you to toggle layers on and off, which may in... ⇲

Updates issue

Inability to get updates on bus circulation without Facebook

Fix: Look for alternative social media platforms or community forums where users share real-time updates about bus circulation. Apps like Twitter... ⇲

Payments issue

Option to buy tickets often does not work

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to ticket purchasing. Go to the App Store, search f... ⇲

Card declined when trying to buy tickets

Fix: Check that your payment method is valid and has sufficient funds. Ensure that your card is not expired and that you have entered the correct... ⇲

Bugs issue

Bus times are frequently incorrect

Fix: To avoid relying solely on the app for bus times, check the official Ride Sun Metro website for the most accurate schedule information. This... ⇲

Tram location is inaccurate in the app

Fix: To verify tram locations, consider using a secondary app that tracks public transport in real-time, such as Transit or Moovit, which may pro... ⇲