fix problems on SWAN Libraries + [iphone]

—— Run into issues on SWAN Libraries +? Get help pending when official support gets back to you!

SWAN Libraries +

Info:

company: System Wide Automated Network

: https://catalog.swanlibraries.net

Chat with our AI-based SWAN Libraries + Support

🛠️ Common SWAN Libraries + Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Filters do not work

Fix: Check if the filters are properly set. Go to the filter settings and ensure that the criteria you are using are correct. Sometimes, resettin... ⇲

SWAN Libraries + crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for SWAN Libraries +, and check if there is an update ava... ⇲

Slow issue

Slow loading times

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. If the connection is we... ⇲

Requires repeated sign-ins

Fix: Check if the 'Remember Me' or 'Stay Signed In' option is enabled during sign-in. If not, enable it to avoid repeated logins. OR Ensure th... ⇲

Frequent logouts

Fix: Check your app settings for any session timeout settings that may be causing frequent logouts. Adjust these settings if possible. OR Ensu... ⇲

UI issue

Cumbersome library selection process

Fix: Familiarize yourself with the app's layout. Spend some time exploring the library selection options to find shortcuts or quicker ways to nav... ⇲

Account issue

Inconsistent account management

Fix: Log out of your account and log back in. This can sometimes reset any inconsistencies in account management. OR Check your account settin... ⇲

Unresponsive 'Forgot pin' feature

Fix: Try restarting the app and attempting the 'Forgot pin' feature again. Sometimes, a simple restart can resolve temporary glitches. OR If t... ⇲

Compatibility issue

Limited functionality compared to previous app

Fix: Explore the app thoroughly to discover any new features that may not be immediately obvious. Sometimes, functionality is just relocated or r... ⇲

Features issue

No self-checkout option

Fix: Look for any updates or announcements from the library regarding self-checkout features. Sometimes, these features are temporarily disabled... ⇲

Loading issue

Repetitive loading screen facts

Fix: If the loading screen facts are bothersome, try to minimize the time spent on the loading screen by ensuring a strong internet connection, w... ⇲

Bugs issue

Error when requesting certain holds

Fix: Double-check the availability of the item you are trying to hold. Sometimes, items may not be available for holds due to library policies.... ⇲

Offline issue

Lack of offline access for ecard

Fix: Download your ecard information as a PDF or screenshot it for offline access. This way, you can still have your card information handy witho... ⇲

Registration issue

Inability to create a new account

Fix: Ensure that you are entering all required information correctly. Double-check for any typos or missing fields in the registration form. OR... ⇲

Customization issue

No support for automatic light/dark mode

Fix: Manually switch between light and dark mode in your iPhone settings. Go to Settings > Display & Brightness and select your preferred mode.... ⇲

Limited browsing categories

Fix: Explore the app's settings or preferences to see if there are options to customize or expand browsing categories. OR Use the search funct... ⇲

Search issue

Poor search guidance

Fix: Use specific keywords or phrases when searching to improve results. Try to be as descriptive as possible to narrow down the search. OR Ex... ⇲

Settings issue

Missing library locations

Fix: Check if your location services are enabled for the app. Go to Settings > Privacy > Location Services and ensure that SWAN Libraries + has p... ⇲

Crashes issue

SWAN Libraries + does not open or crashes immediately

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-tap the home button) and swipe the app off the screen... ⇲

Notifications issue

No variety in notifications

Fix: Check the app's notification settings to see if you can customize the types of notifications you receive. Look for options to enable or disa... ⇲