—— Run into issues on TD? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the TD/WB Rewards app completely by swiping it away from the app switcher. Then, reopen the app to see if the issu... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. Try switching between them to see if it resolves the... ⇲
Fix: 1. Ensure you have enough points: Check your points balance in the app to confirm you have enough to redeem the desired reward. 2. Restart t... ⇲
Fix: 1. Check your points balance: Regularly check your points balance in the app to ensure it is accurate. 2. Document issues: Keep a record of... ⇲
Fix: 1. Manually enter your birthdate: If the calendar feature is not working, try entering your birthdate manually in the format required by the... ⇲
Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. Look for help or tutori... ⇲
Fix: 1. Check location settings: Ensure that your location services are enabled for the app by going to Settings > Privacy > Location Services. 2... ⇲
Fix: 1. Double-check your email: Ensure there are no typos in your email address. Try entering it again carefully. 2. Use a different email: If t... ⇲
Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that TD/WB Rewards has permission to access your locatio... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > TD/WB Rewards and ensure that notifications are enabled. 2. Look for a dedi... ⇲
Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the text size or bold text settings to improve visibility. 2. C... ⇲
Fix: 1. Restart your iPhone: A simple restart can often resolve performance issues by clearing temporary files and freeing up memory. 2. Close ba... ⇲
Fix: 1. Skip non-essential fields: If the app allows, skip any fields that are not mandatory during the setup process. 2. Use a temporary email:... ⇲
Fix: 1. Check for app updates: Ensure you have the latest version of the TD/WB Rewards app, as updates may add new features like Apple Wallet int... ⇲
Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may introduce tipping options. 2. Use cash or card: As a... ⇲
Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may introduce new customization options. 2. Explore the... ⇲
Fix: 1. Check the app regularly: Seasonal drinks may be added or removed frequently, so check the app often for updates. 2. Follow social media:... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲
Fix: 1. Confirm order details: Double-check your order details in the app to ensure everything is correct before heading to pickup. 2. Contact th... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > TD/WB Rewards. If the option is available, tap 'Offload App' to clear cache... ⇲