fix problems on Docon [iphone]

—— Run into issues on Docon ? Get help pending when official support gets back to you!

Docon for Patients

Info:

company: Docon Technologies Private Limited

: https://docon.co.in/

: docon.co.in

Chat with our AI-based Docon Support

🛠️ Common Docon Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Docon freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on a... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test your connection by opening a web page... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for Docon for Patients. Updating can fix bugs that c... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content in advance: If the app allows you to download certain content for offline use, make sure to do this while you have a sta... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the app has a help or FAQ section within its settings. This can provide immediate answers to common issues... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Docon for Patients and ensure that notifications are enabled. Adjust the se... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or gui... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app's settings to see if there are any hidden customization options that you may have overlooked. Sometimes,... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Docon for Patients to reduce battery usa... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check for updates: Ensure your device's operating system is up to date by going to Settings > General > Software Update. Sometimes, compa... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

100.0%

Bad experience

0.0%

Neutral

0.0%

~ from our NLP analysis of 168 combined software ratings.

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Private Data Docon collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics