fix problems on MySkyRiver [iphone]

—— Run into issues on MySkyRiver? Get help pending when official support gets back to you!

mySkyRiver

Info:

company: Sky River Casino

: http://skyriver.com/contact-us

Chat with our AI-based mySkyRiver Support

🛠️ Common mySkyRiver Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Developer response to comments is lacking

Fix: While you cannot change the developer's response behavior, you can actively engage with the community forums or social media pages related t... ⇲

mySkyRiver needs an update

Fix: Check for updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if mySkyRiver has... ⇲

UI issue

Current promos and free play not visible

Fix: Ensure that you are logged into your account correctly. Sometimes, logging out and logging back in can refresh the app and display the lates... ⇲

Promo section not functioning

Fix: Try refreshing the promo section by pulling down on the screen to refresh the content. This can sometimes trigger the app to load the latest... ⇲

Inability to see free play or food credits

Fix: Ensure that your account is in good standing and that you have not opted out of promotional communications. Check your account settings to v... ⇲

Promo screen is always blank

Fix: Try refreshing the promo screen by pulling down on the screen. If that does not work, log out and log back in to your account to refresh the... ⇲

Payments issue

Wallet feature does not open

Fix: Force close the app and restart it. On an iPhone, swipe up from the bottom of the screen (or double-click the home button) to view open apps... ⇲

Login issues with screen name and password

Fix: Double-check that you are entering the correct screen name and password. Ensure that Caps Lock is not on and that you are using the correct... ⇲

Forgot password emails not received

Fix: Check your spam or junk email folder to see if the password reset email was filtered there. If you find it, mark it as 'Not Spam' to ensure... ⇲

mySkyRiver defaults and requires password reset

Fix: Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update to check for any available updates. Keeping you... ⇲

Freezing issue

mySkyRiver freezes upon loading

Fix: Force close the app and restart it. If the app continues to freeze, try restarting your iPhone. This can help clear any temporary glitches t... ⇲

Security issue

Antivirus software blocks app

Fix: Check your antivirus settings to see if mySkyRiver is being blocked. You may need to add it to a whitelist or allow list to enable it to run... ⇲

Support issue

No bike racks available at the casino

Fix: If you are at the casino and find no bike racks, consider using a bike lock to secure your bike to a nearby fixture that is sturdy and safe.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.5%

Bad experience

8.3%

Neutral

4.2%

~ from our NLP analysis of 240 combined software ratings.

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Private Data mySkyRiver collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Diagnostics