—— Run into issues on NatureDose? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the GPS settings on your iPhone are set to 'Always' for NatureDose. Go to Settings > Privacy > Location Services > NatureDose an... ⇲
Fix: Check if the app is using Wi-Fi or cellular data to determine your location. If you are indoors but connected to Wi-Fi, the app might mistak... ⇲
Fix: Make sure that you are in areas with good GPS signal. Dense urban areas or places with heavy tree cover can affect GPS accuracy. Try to spen... ⇲
Fix: Restart your iPhone to refresh the app and clear any temporary glitches that may be affecting performance. Hold down the power button and sl... ⇲
Fix: Check if there is an option to edit your activity logs in the app settings. Some apps have hidden features that allow you to modify recorded... ⇲
Fix: Use a third-party mapping app (like Google Maps) alongside NatureDose to track your outdoor routes. You can manually compare your routes wit... ⇲
Fix: Look for any settings within the app that allow you to view more detailed statistics. Some apps have hidden features that provide deeper ins... ⇲
Fix: Look for any help or FAQ sections within the app that might explain how NatureScore is calculated. This can provide insights into the metric... ⇲
Fix: Review the app's privacy settings to see if there are any options to limit data collection. Go to Settings > Privacy and check for any relev... ⇲
Fix: Check your device's location settings to ensure that location services are enabled. Go to Settings > Privacy > Location Services and ensure... ⇲
Fix: Check the app's compatibility requirements in the App Store to ensure your device meets the necessary specifications. OR If your device i... ⇲
Fix: Limit the app's background activity by going to Settings > General > Background App Refresh and turning it off for NatureDose. This can help... ⇲
Fix: Clear the app's cache if possible. This can often be done by deleting and reinstalling the app, which can resolve issues related to crashes.... ⇲
Fix: Check the app's notification settings to see if you can customize what information is included in notifications. Go to Settings > Notificati... ⇲