fix problems on Central Hudson [iphone]

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—— Run into issues on Central Hudson ? Get help pending when official support gets back to you!

Central Hudson Mobile
Info:
company: Central Hudson Gas & Electric Corp.
: https://www.cenhud.com/mobileapp
: www.cenhud.com
Chat with our AI-based Central Hudson Support
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UI issue

Tedious and confusing navigation

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand where key features are located. 2. Use the sear... ⇲

High contrast colors and unreadable text

Fix: 1. Adjust your iPhone display settings: Go to Settings > Display & Brightness and adjust the contrast settings. 2. Enable 'Reduce Transparen... ⇲

Central Hudson needs complete overhaul

Fix: 1. Provide feedback: While you cannot contact developers, consider using any feedback feature within the app to express your concerns. 2. Ex... ⇲
 
Bugs issue

Accounts show $0.00 initially

Fix: 1. Refresh the app: Pull down on the home screen to refresh the account information. 2. Log out and log back in: This can sometimes force th... ⇲

Inconsistent bill visibility

Fix: 1. Refresh the app: Pull down on the home screen to refresh the account information. 2. Log out and log back in: This can sometimes force th... ⇲
 
Payments issue

Illegal charges without consent

Fix: 1. Review your account statements: Check your billing history for any discrepancies. 2. Document the charges: Take screenshots or notes of t... ⇲
 
Crashes issue

Central Hudson crashes on login

Fix: 1. Update the app: Go to the App Store and check for any available updates for Central Hudson Mobile. 2. Restart your iPhone: Sometimes a si... ⇲
 
Syncing issue

Meter reading submission fails

Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data connection before submitting a reading. 2. Double-check t... ⇲
 
Updates issue

Forced app upgrade issues

Fix: 1. Check for updates: Go to the App Store and ensure you have the latest version of the app. 2. Clear app cache: Go to your iPhone settings,... ⇲
 
Loading issue

Central Hudson does not load beyond home screen

Fix: 1. Restart the app: Close the app completely and reopen it. 2. Check for updates: Ensure you have the latest version of the app installed. 3... ⇲
 
Registration issue

Registration does not work

Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data connection. 2. Double-check your information: Make sure a... ⇲
 
Settings issue

Language selection not retained

Fix: 1. Change language settings: Go to the app settings and select your preferred language again. 2. Restart the app: After changing the languag... ⇲
 
Freezing issue

Central Hudson freezes after logging in

Fix: 1. Restart the app: Close the app completely and reopen it. 2. Check for updates: Ensure you have the latest version of the app installed. 3... ⇲
 
Network issue

Outage reporting fails

Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data connection before reporting an outage. 2. Try reporting a... ⇲
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 what users are saying
Good experience
54.6%

Bad experience
40.5%

Neutral
4.9%

~ from our NLP analysis of 474 combined software ratings.

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 Private Data Central Hudson collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics