fix problems on VPN [iphone]

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—— Run into issues on VPN? Get help pending when official support gets back to you!

VPN - UFO VPN Hotspot
Info:
company: Dreamfii HK Limited
: https://ufovpn.io/faq
: ufoios.com
Chat with our AI-based VPN Support
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Gameplay issue

High latency during gaming

Fix: 1. Choose a gaming-optimized server: Some VPNs offer servers specifically optimized for gaming. Check if UFO VPN has such options and connec... ⇲
 
Network issue

Frequent disconnections

Fix: 1. Check your network stability: Ensure that your internet connection is stable. If you are on Wi-Fi, try moving closer to the router or swi... ⇲

Limited server options for premium users

Fix: 1. Check for server updates: Regularly check the app for any updates that may add new server locations. 2. Use alternative VPNs: If server o... ⇲

Inconsistent speed

Fix: 1. Test different servers: Connect to various servers within the app to find one that offers better speed. Some servers may be faster than o... ⇲
 
Ads issue

Ads required to connect

Fix: 1. Upgrade to premium: If ads are a significant issue, consider upgrading to the premium version of the app, which typically removes ads. 2.... ⇲
 
Privacy issue

Activity logs retained by the company

Fix: 1. Review privacy settings: Go into the app settings and look for any options related to data collection or logging. Adjust these settings t... ⇲

Privacy concerns regarding data collection

Fix: 1. Review privacy settings: Go into the app settings and adjust any data collection settings to limit what information is shared. 2. Read th... ⇲
 
Support issue

Difficult to contact support

Fix: 1. Use in-app support: Check if the app has a help or support section within the app itself that may provide FAQs or troubleshooting tips. 2... ⇲
 
Battery issue

Battery drain on mobile devices

Fix: 1. Limit background activity: Go to your iPhone settings, find UFO VPN, and restrict background app refresh to save battery life. 2. Use bat... ⇲
 
Crashes issue

VPN crashes or freezes

Fix: 1. Restart your device: Sometimes, a simple restart can resolve app crashes or freezes. 2. Update the app: Check the App Store for any avail... ⇲
 
UI issue

Interface issues

Fix: 1. Restart the app: Close and reopen the app to see if the interface issues resolve themselves. 2. Update the app: Ensure that you are using... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.4%

Bad experience
5.1%

Neutral
2.4%

~ from our NLP analysis of 14,870 combined software ratings.

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 Private Data VPN collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. VIP UFO VPN Proxy Monthly: $11.99 Get secure and private access to all content
  2. UFO VPN 1-Month VIP: $11.99 8× faster, no ads. 30-day unlimited usage.
  3. VIP UFO VPN Proxy Weekly: $7.99 Get secure and private access to all content
  4. UFO VPN 7-DAY VIP: $9.99 800% faster. No ads!
  5. UFO VPN 1-Year VIP: $49.99 360-day unlimited usage. 8×faster & Secure.
  6. VIP UFO VPN Proxy Yearly: $49.99 Get secure and private access to all content
  7. UFO VPN 6-Month VIP: $29.99 180-day unlimited usage. 8×faster & Secure.
  8. 7 Days Premium: $2.99 7-days premium membership
  9. 1 Month Premium: $7.99 UFO VPN Purchase
  10. 3 Years UFO VPN VIP Service: $94.99 Get secure and private access to all content