fix problems on Killer Sudoku [iphone]

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—— Run into issues on Killer Sudoku? Get help pending when official support gets back to you!

Killer Sudoku - Puzzle Games
Info:
company: Guru Smart Holding Limited
: https://killer-sudoku.gurugame.ai/
: killer-sudoku.gurugame.ai
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Bugs issue

Hints wipe out progress

Fix: Before using hints, make sure to save your current progress if the app allows it. This way, you can revert back if the hint disrupts your ga... ⇲

Game erases completion on levels

Fix: Ensure that you are connected to the internet when completing levels, as some apps require a connection to save progress. If you are offline... ⇲

Cannot save progress if app is exited

Fix: Make sure to use the app's save feature if available. If not, try to complete puzzles in one session to avoid losing progress. OR Conside... ⇲

Daily challenge cannot be resumed

Fix: If the app allows it, try to save your progress before exiting the daily challenge. Look for a 'save' or 'pause' option. OR If the challe... ⇲

Multiple solutions not recognized

Fix: Ensure you are following the game's rules correctly, as some puzzles may have specific constraints. Double-check your entries for accuracy.... ⇲
 
Ads issue

Frequent ads interrupt gameplay

Fix: Look for an option in the settings to reduce the frequency of ads or to enable a 'silent mode' that minimizes interruptions. If available, c... ⇲

Ads contain inappropriate content

Fix: Check if there is a setting to report inappropriate ads within the app. This can help improve the ad experience over time. OR Consider us... ⇲

Ads pop up mid-game

Fix: Try to play the game in a mode that minimizes interruptions, such as 'Do Not Disturb' mode on your iPhone, which can help reduce notificatio... ⇲

Browser opens unexpectedly during gameplay

Fix: Check your device for any malware or unwanted apps that may be causing this issue. Use a trusted security app to scan your device. OR If... ⇲
 
Freezing issue

Screen freezes and locks phone

Fix: Force close the app and restart it. To do this, double-click the home button (or swipe up from the bottom on newer iPhones) and swipe the Ki... ⇲
 
Customization issue

Game does not allow landscape orientation

Fix: Check your device's orientation lock settings. Swipe down from the top-right corner of your iPhone to access the Control Center and ensure t... ⇲
 
Gameplay issue

Difficulty scaling is inconsistent

Fix: Try adjusting the difficulty settings in the app if available. Some apps allow you to choose different levels of difficulty for puzzles. O... ⇲

Final puzzle time limit is unreasonable

Fix: If the time limit feels too short, practice on earlier puzzles to improve your speed and efficiency. This can help you manage time better on... ⇲
 
Syncing issue

History does not carry over between versions

Fix: Check if there is an option to back up your game data in the app settings. If available, use this feature to save your progress before updat... ⇲
 
Slow issue

Game is slow and laggy

Fix: Close other apps running in the background to free up memory. Double-click the home button (or swipe up from the bottom) and swipe away any... ⇲
 
Privacy issue

Data collection practices are concerning

Fix: Review the app's privacy policy in the settings to understand what data is collected and how it is used. Adjust your privacy settings on you... ⇲
 
Payments issue

Paid for no ads but still receive ads

Fix: Check your purchase history to ensure the ad-free version was successfully purchased. Sometimes, logging out and back into your account can... ⇲
 
Settings issue

Auto lock feature is missing

Fix: Check your iPhone's settings under 'Display & Brightness' to adjust the auto-lock time. Set it to a longer duration while playing the game.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.5%

Neutral
1.8%

Bad experience
1.6%

~ from our NLP analysis of 5,069 combined software ratings.

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 Private Data Killer Sudoku collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Monthly Subscription: $2.99 Enjoy Ad-free Version
  2. Killer Sudoku Premium: $14.99 Upgrade to the premium version to remove ads
  3. Yearly Subscription: $14.99 Enjoy the ad-free version yearly
  4. 3 Months Subscription: $5.99 Remove Ads for 3 months