fix problems on Ping [iphone]

—— Run into issues on Ping? Get help pending when official support gets back to you!

Ping: social map

Info:

company: rlly

: https://www.getping.co/contact-us

Chat with our AI-based Ping Support

🛠️ Common Ping Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

UI can be busy at times

Fix: To simplify the user interface, try customizing your view settings. Go to the app settings and look for options to hide or minimize certain... ⇲

Some users may not have the app

Fix: Encourage your friends to download the app by sharing its benefits with them. You can create a group chat or send a message explaining how t... ⇲

Settings issue

Limited accuracy control for location

Fix: Check your location settings within the app. Go to the app settings and ensure that location services are enabled. You may also want to adju... ⇲

Compatibility issue

Not all friends may be on the app

Fix: To maximize the app's utility, create a list of friends who are on the app and those who are not. Focus on engaging with those who are activ... ⇲

Requires friends to be active users

Fix: To encourage your friends to be more active, suggest setting up regular check-ins or social events through the app. This can motivate them t... ⇲

Notifications issue

Occasional notifications may be missed

Fix: Check your notification settings for the app. Go to Settings > Notifications on your iPhone, find the Ping app, and ensure that notification... ⇲

Privacy issue

Potential privacy concerns with location sharing

Fix: Review the app's privacy settings. Go to the app settings and adjust who can see your location. You can often set it to 'Friends Only' or cu... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.2%

Bad experience

1.9%

Neutral

0.9%

~ from our NLP analysis of 106 combined software ratings.

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Private Data Ping collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Contacts
- Usage Data
- Diagnostics