fix problems on DiscountContacts.com [iphone]

​

—— Run into issues on DiscountContacts.com? Get help pending when official support gets back to you!

DiscountContacts.com
Info:
company: National Vision, Inc.
: https://www.discountcontactlenses.com/contact-us
: www.discountcontactlenses.com
Chat with our AI-based DiscountContacts.com Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

DiscountContacts.com crashes or force closes

Fix: First, ensure that your app is updated to the latest version. Go to the App Store, search for DiscountContacts, and check for updates. If an... ⇲
 
Customization issue

Difficult to manage multiple prescriptions for families

Fix: Create separate accounts for each family member if the app allows it. This way, each account can manage its own prescriptions without confus... ⇲
 
UI issue

Inability to edit cart or quantity

Fix: To edit your cart, try tapping on the cart icon and see if there is an option to modify the items. If you cannot edit the quantity, remove t... ⇲

Redirects to website for certain actions

Fix: If the app redirects you to the website, try to complete those actions directly on the website instead. Bookmark the website for easier acce... ⇲

DiscountContacts.com design is poor and not user-friendly

Fix: Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located to improve your navigation... ⇲

Scrolling issues on the order screen

Fix: If scrolling is unresponsive, try closing other apps running in the background to free up memory. This can improve the app's performance.... ⇲
 
Loading issue

Long shipping times despite expedited options

Fix: Check the shipping options during checkout to ensure you are selecting the fastest available option. Review the estimated delivery times pro... ⇲
 
Support issue

Lack of customer service support for shipping issues

Fix: Utilize any available FAQs or help sections within the app to find answers to common shipping questions. This may provide immediate assistan... ⇲
 
Updates issue

Missing discounts that were previously available

Fix: Check the promotions section of the app or website to see if there are any current discounts or offers that you may have missed. OR If yo... ⇲
 
Notifications issue

Monthly reminders are no longer useful

Fix: Review your notification settings in the app to ensure that reminders are enabled. You may need to adjust the frequency or type of reminders... ⇲
 
Account issue

DiscountContacts.com locks users out of their accounts

Fix: If you are locked out, try resetting your password using the 'Forgot Password' feature on the login screen. Follow the prompts to create a n... ⇲
 
Performance issue

Inconsistent performance after initial use

Fix: Try restarting your iPhone to refresh the app's performance. This can help clear any temporary glitches that may be affecting the app. OR... ⇲
 
Compatibility issue

Limited functionality compared to website

Fix: Familiarize yourself with the features available in the app and use the website for tasks that the app does not support. This can help you m... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
57.7%

Bad experience
38.5%

Neutral
3.8%

~ from our NLP analysis of 26 combined software ratings.

 Switch to these Alternatives:
1-800 Contacts
Contact Lenses Tracker
Prescription Scanner
MARLĂ–
Lemonaid Primary Care Complete
Virtual Vision Test
VSP Vision Care On the Go
Prescription Lens Scanner
Superior Vision
Persona Nutrition

 Private Data DiscountContacts.com collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics