fix problems on Thndr [iphone]

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—— Run into issues on Thndr? Get help pending when official support gets back to you!

Thndr: Invest Your Money
Info:
company: Axis Markets B.V.
: https://support.thndr.app/
: thndr.app
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Network issue

high latency

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web page or another... ⇲

system downtime

Fix: 1. Check for maintenance notifications: Look for any announcements within the app or on their website regarding scheduled maintenance or dow... ⇲

issues with real-time data

Fix: 1. Ensure you have a good internet connection: A stable Wi-Fi or cellular connection is crucial for real-time data updates. 2. Refresh the a... ⇲
 
Support issue

customer support response time is slow

Fix: 1. Use in-app support features: Check if Thndr has a help or support section within the app that may provide quicker answers to common quest... ⇲

poor customer service

Fix: 1. Use in-app support: Check if there are FAQs or help sections within the app that can provide immediate answers to your questions. 2. Be s... ⇲
 
Loading issue

initial transfer delays

Fix: 1. Verify your bank details: Ensure that the bank account linked to your Thndr app is correct and that there are no issues with your bank. 2... ⇲
 
UI issue

inaccurate price display

Fix: 1. Refresh the app: Close and reopen the app to refresh the data. This can help in displaying the most current prices. 2. Check for updates:... ⇲
 
Crashes issue

Thndr fails to open

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom) and swipe up on the Thndr app to close it. Then, try reop... ⇲

Thndr crashes after updates

Fix: 1. Restart your iPhone: After an update, a restart can help clear any temporary issues that may cause crashes. 2. Reinstall the app: If the... ⇲
 
Bugs issue

frequent bugs

Fix: 1. Update the app: Regularly check for updates in the App Store, as developers frequently release patches to fix bugs. 2. Clear app data: Go... ⇲
 
Trust issue

lack of trust from users

Fix: 1. Research user reviews: Look for recent reviews and feedback from other users to gauge their experiences and see if issues are being addre... ⇲
 
Customization issue

limited tools for trading

Fix: 1. Explore all app features: Make sure you are familiar with all the tools available in the app. Sometimes features are not immediately obvi... ⇲

lack of features for beginners

Fix: 1. Utilize educational resources: Look for any tutorials or educational materials within the app that can help you understand trading basics... ⇲
 
Search issue

inability to sort stock lists

Fix: 1. Check for sorting options: Look for any sorting features within the app, such as by price, volume, or alphabetically. Sometimes these opt... ⇲
 
Compatibility issue

no support for Libyan residents

Fix: 1. Explore alternative platforms: Research other investment apps that may offer services to Libyan residents. 2. Use international accounts:... ⇲
 
Updates issue

inconsistent price movement updates

Fix: 1. Refresh the app regularly: Close and reopen the app to ensure you are viewing the latest data. 2. Check your internet connection: Ensure... ⇲
 
Gameplay issue

inability to buy/sell during market fluctuations

Fix: 1. Use limit orders: If the app allows, set limit orders to buy or sell at specific prices, which can help during fluctuations. 2. Monitor m... ⇲
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 what users are saying
Good experience
78.6%

Bad experience
14.8%

Neutral
6.6%

~ from our NLP analysis of 290 combined software ratings.

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وفرها - Waffarha

 Private Data Thndr collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics