fix problems on NPlayer [iphone]

—— Run into issues on NPlayer? Get help pending when official support gets back to you!

nPlayer

Info:

company: Newin Inc.

: http://www.nplayer.tv

Chat with our AI-based nPlayer Support

🛠️ Common nPlayer Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No response from support

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, user forums or community discussions can provide answers to... ⇲

Playlist deletion issues

Fix: Ensure you are following the correct steps to delete a playlist: Open the playlist, tap on the 'Edit' button, select the playlist you want t... ⇲

Updates issue

Lack of album and artist information

Fix: Check if the app has an option to fetch metadata or refresh library information. This can often be found in the settings or library manageme... ⇲

Unresponsive after app update

Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can often resolve temporary glitches after an update.... ⇲

Video issue

Video stuttering

Fix: Ensure that your device has enough free storage space, as low storage can cause playback issues. Delete unnecessary files or apps to free up... ⇲

Inaccurate video time tracking

Fix: Try restarting the app or your device to see if that resolves the issue. Sometimes, a simple restart can fix playback glitches. OR Check... ⇲

Crashes issue

nPlayer crashes with certain file types

Fix: Check if the file types are supported by nPlayer. Refer to the app's documentation for a list of supported formats. If the file type is unsu... ⇲

Battery issue

Heating up device

Fix: Close other background applications that may be using resources and causing the device to heat up. You can do this by double-tapping the hom... ⇲

Battery drain

Fix: Check the app's settings for any features that may be consuming excessive battery, such as background playback or high-quality streaming, an... ⇲

UI issue

Navigation button issues

Fix: Restart the app to see if the navigation buttons become responsive again. If not, try restarting your device to refresh the system. OR Ch... ⇲

Difficulties with menu navigation

Fix: Familiarize yourself with the app's layout by reviewing any available tutorials or help sections within the app to better understand its nav... ⇲

Network issue

Error connecting to Dropbox

Fix: Ensure that you have a stable internet connection. Try disconnecting and reconnecting to your Wi-Fi or cellular data. OR Re-authenticate... ⇲

Audio issue

ID3 tags missing for audio

Fix: Use a music management app on your computer to edit and add ID3 tags to your audio files before transferring them to nPlayer. OR Check if... ⇲

No sleep timer for audio

Fix: Use the built-in timer feature on your iPhone to manually set a timer for when you want the audio to stop playing. You can do this by going... ⇲

Inconsistent playback from USB

Fix: Ensure that the USB drive is formatted correctly and is compatible with your device. FAT32 is commonly supported for most devices. OR Try... ⇲

Storage issue

Limited cloud storage support

Fix: Consider using a different cloud storage service that is supported by nPlayer, such as Google Drive or OneDrive, if Dropbox is not sufficien... ⇲