fix problems on Somnee [iphone]

—— Run into issues on Somnee? Get help pending when official support gets back to you!

Somnee

Info:

company: StimScience

: https://www.somneesleep.com/pages/faq

: www.somneesleep.com

Chat with our AI-based Somnee Support

🛠️ Common Somnee Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Somnee is buggy

Fix: 1. Restart the App: Close the Somnee app completely and restart it. This can often resolve minor bugs. To do this, double-click the home but... ⇲

Sleep tracking requires waiting for next sleep cycle

Fix: 1. Manual Input: If you need immediate feedback on your sleep, consider manually inputting your sleep data into the app. This can help you t... ⇲

Settings issue

Somnee prevents use due to 'cool down mode'

Fix: 1. Understand Cool Down Mode: Familiarize yourself with the app's cool down mode feature. This is often a built-in function to prevent overu... ⇲

Syncing issue

Sleep reports are delayed

Fix: 1. Check Internet Connection: Ensure that your device has a stable internet connection. Delays in sleep reports can often be attributed to c... ⇲

Support issue

Difficult to connect with support

Fix: 1. Use In-App Support: Check if the Somnee app has an in-app support feature or FAQ section. This can often provide immediate answers to com... ⇲

Customer support responses are vague

Fix: 1. Be Specific: When reaching out to customer support, provide as much detail as possible about your issue. Include screenshots, error messa... ⇲

Payments issue

Issues with updating payment

Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Go to your Apple ID settings, tap on 'Payment &... ⇲

Bugs issue

Somnee malfunctions frequently

Fix: 1. Regularly Update the App: Make sure you are using the latest version of the app. Go to the App Store and check for updates regularly to e... ⇲